Beauty Sales Consultant

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

Responsibilities

• Act as the primary beauty advisor to customers, providing friendly, knowledgeable sales service to every client who enters the store's beauty zone and striving to build a personalized, robust basket for each customer.
• Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
• Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
• Use verbal skills to generate sales and maneuver conversations to stimulate a different thought process.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
• Explain how various products help the customer address their needs by educating them on proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events that positively impact business.
• Discuss CVS Beauty Club programs and invite customers to special in-store events or explain current promotions to close the sale.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
• Maintain a beautiful and clean zone by keeping the assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
• Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

Training & Personal Growth and Development

• Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
• All work performed is per company policies and guidelines.
• Execute the established sales plan by meeting the sales budget and tracking progress to success.
• Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
• Compete with yourself to beat prior sales goals and max out sales budget.
• Maintain a professional appearance in compliance with company guidelines at all times.
• Stay plugged in, curious and excited about the latest beauty trends and techniques.
• Seek to further product knowledge and client service skills.

Physical Requirements

• Ability to stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting.
• Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
• Able to perform duties requiring manual dexterity (e.g., ear piercing).

Required Qualifications

• Sales oriented.
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
• Strong interpersonal, organizational, and communication skills.
• Goal-driven, with an ability to multi-task.
• Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours.
• Ability to perform the tasks listed throughout the job description.
• Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided).
• In specific CVS stores, bilingual beauty advisors who can speak to customers in both English and Spanish are required.
• Must be at least 18 years old.

Preferred Qualifications

• Prior Beauty Sales Experience.
• Current knowledge of beauty products and brands.
• Strong passion for beauty.
• High school diploma or equivalent preferred.

Education

High School Diploma or Equivalent preferred but not required.

Pay

The Typical Pay Range For This Role Is $20.42 - $29.42. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.