Beauty Sales Consultant

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

About the role

It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

Responsibilities

• Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
• Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
• Maneuver in a conversation to stimulate a different thought process to generate sales.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
• Explain how various products help the customer address their needs by educating them on proper usage and benefits, and leverage the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events that positively impact business.
• Discuss CVS Beauty Club programs, invite customers to special in-store events, and explain current promotions to close the sale.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
• Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
• Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.
• Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
• Execute the established sales plan by meeting the sales budget and tracking your progress to success.
• Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
• Compete with yourself to beat prior sales goals and max out sales budget.
• Maintain a professional appearance in compliance with company guidelines at all times.
• Stay plugged in, curious, and excited about all of the latest beauty trends and techniques.
• Seek to further your product knowledge and client service skills.
• Perform ear-piercing services in all stores (training and certification to be provided).

Requirements

• Sales oriented with the ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
• Strong interpersonal, organizational, and communication skills.
• Goal-driven, with an ability to multi-task.
• Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" hours.
• Ability to perform the tasks listed throughout the job description, including standing and/or moving throughout the store for the majority of work time to provide excellent customer service and beauty consulting.
• Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
• Able to perform duties requiring manual dexterity (e.g., ear piercing).
• Must demonstrate the ability and willingness to perform ear-piercing services in all stores.
• Must be at least 18 years old.
• In specific CVS stores, bilingual beauty advisors that can speak to customers in both English and Spanish are required.

Qualifications

• Prior Beauty Sales Experience (preferred).
• Current knowledge of beauty products and brands (preferred).
• Strong passion for beauty (preferred).
• High school diploma or equivalent (preferred but not required).

Benefits

• Exposure to the latest and greatest products in the industry through brand interaction, training, and more.
• Gratis products (free samples).
• Brand partners and colleagues will present and discuss new and upcoming products and provide training on various initiatives.
• Comprehensive benefits package for full-time positions, including:
  • Medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs and other resources.

Pay

The typical pay range for this role is $18.94 - $27.94 per hour. This pay range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Schedule

• Full time (40 anticipated weekly hours).
• Flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" hours.