Beauty Sales Consultant

About the Role

Join CVS Health’s beauty retail division, part of America’s leading retail pharmacy with over 9,000 stores. As a Beauty Sales Consultant, you’ll provide top-notch sales service, share the latest beauty trends, and build personalized customer experiences. This role is perfect for a sales-oriented individual passionate about the retail beauty industry.

Responsibilities

• Deliver personalized sales service to every customer in the beauty zone, focusing on their needs and building lasting relationships through follow-up contact.
• Engage customers in conversation, listen to their needs, and provide specialized sales advice to drive upselling and suggestive selling.
• Serve as the brand expert by answering customer questions with detailed product knowledge to maximize sales.
• Educate customers on product usage and benefits, leveraging the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events that positively impact business.
• Discuss CVS Beauty Club programs, invite customers to in-store events, and explain promotions to close sales.
• Create and maintain product displays, end caps, and promotional materials supporting key brands and corporate initiatives.
• Maintain a clean and well-stocked beauty zone, ensuring compliance with hygiene standards for a positive shopping experience.
• Execute CVS tester sanitation, hazardous waste disposal, and tool cleansing policies in a timely and compliant manner.
• Complete initial 30/60/90-day onboarding training and ongoing educational programs to stay current on sales, product knowledge, and selling skills.
• Meet sales budgets and track progress toward goals.
• Participate in sales training meetings and conference calls about programs, promotions, new items, brand launches, and customer care.
• Strive to exceed prior sales goals and maximize sales budgets.
• Maintain a professional appearance in compliance with company guidelines.
• Stay informed and excited about the latest beauty trends and techniques to enhance product knowledge and client service skills.
• Perform ear-piercing services in all stores (training and certification provided).

Requirements

• Sales-oriented with the ability to use sales data and product/brand knowledge to meet goals.
• Strong interpersonal, organizational, and communication skills.
• Goal-driven, with the ability to multi-task and work independently or as part of a team in a fast-paced environment.
• Available to work a flexible retail schedule, including mornings, evenings, weekends, extended hours, and "Peak" hours.
• Ability to stand and/or move throughout the store for the majority of work time to provide customer service and beauty consulting.
• Able to stoop, kneel, crouch, reach, or grasp objects, including those on lower shelves.
• Manual dexterity to perform tasks such as ear piercing.
• Must be at least 18 years old.
• In specific stores, bilingual ability (English and Spanish) is required.
• Demonstrated ability and willingness to perform ear-piercing services.

Preferred Qualifications

• Prior beauty sales experience.
• Current knowledge of beauty products and brands.
• Strong passion for beauty.
• High school diploma or equivalent.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including:

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources.
• Exposure to the latest beauty products through brand interactions, training, and gratis samples.
• Opportunities to impact customers' lives by helping them feel their best.

Pay

The typical pay range for this role is $19.00 - $28.00 per hour, depending on factors such as experience, education, and geography.

Schedule

• Full-time position with an anticipated 40 hours per week.
• Flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" hours.