Beauty Counter Manager - Le Labo - Barton Creek Square Mall

About the role

The Nordstrom Beauty Department seeks individuals passionate about customer service and beauty trends to join our team as a Beauty Counter Manager. This role combines elements of sales and education, focusing on creating personalized beauty experiences and building a loyal customer base.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Create and achieve personal and counter sales goals using in-store and digital tools
• Manage vendor events and promotions, maintaining strong relationships with luxury brands
• Stay updated on beauty trends, products, and industry knowledge through training programs
• Ensure the department is always ready to serve customers, maintaining cleanliness and organization
• Own the role by driving sales, managing returns, exchanges, and fostering customer loyalty

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong organizational and multitasking abilities
• Drive to achieve sales targets, interested in leveraging networking and technology
• Flexible schedule, capable of working evenings and weekends as needed
• High level of responsibility, initiative, and accountability

Qualifications

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Ability to handle bulky and awkwardly shaped items, including lifting up to 25 pounds occasionally

Skills

• Knowledge of beauty trends and products
• Ability to teach and guide customers
• Effective communication and problem-solving skills
• Proficiency in digital marketing tools

Benefits

Nordstrom offers a comprehensive benefits package, including:

• Medical/Vision, Dental, Retirement
• Paid Time Off (PTO)
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program (EAP)

For more details, visit the Nordstrom Benefits Overview.

Pay

The pay range for this role is $22.05 - $22.95 hourly, with commissions varying based on the merchandise sold. For Los Angeles or San Francisco applicants, please note that background checks are conducted after conditional offers and hiring decisions are made in accordance with local laws.