Beauty Counter Manager - Lancôme - Twelve Oaks Mall

About the role

The Nordstrom Beauty Department seeks individuals passionate about customer service and beauty trends to join our team as a Beauty Counter Manager. This role combines elements of sales and education, focusing on creating personalized beauty experiences and building a loyal customer base.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage vendor events and promotions, maintaining strong relationships with brands
• Keep the department organized and customer-ready through regular cleaning and maintenance
• Stay updated on the latest beauty trends, products, and industry knowledge through training
• Manage sales transactions, handle returns, and encourage customer loyalty by promoting the Nordstrom Rewards program

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong organizational and multitasking abilities
• Ability to work flexible hours, including evenings and weekends

Qualifications

• High school diploma or equivalent
• Experience in a sales or customer service role preferred
• Knowledge of beauty products and trends

Skills

• Excellent communication and problem-solving skills
• Ability to manage multiple tasks simultaneously
• Customer service orientation
• Proficiency in using digital selling tools

Benefits

Nordstrom offers a comprehensive benefits package including:

• Medical/Vision, Dental, Retirement
• Paid Time Off (PTO)
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program (EAP)

For more details, visit the Nordstrom Benefits Overview at this link.

Pay

The pay range for this role is $22.90 - $23.80 hourly, with commissions varying based on the merchandise sold.

Schedule

The Beauty Counter Manager role requires a flexible schedule, including evenings and weekends, to meet business needs.