Beauty Counter Manager - Estée Lauder - Fashion Mall at Keystone

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions. Keep substantive info. We need to parse the job description. Content: - Intro: "In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally." That's about the role. - "A day in the life…" then bullet list of duties: Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals Collaborate with team members to create a welcoming and inclusive environment for all customers Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) Manage the scheduling and execution of vendor events and promotions Build and maintain strong vendor relationships to maximize business results Keep department customer-ready through organization and cleanliness Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts These are responsibilities. - "You own this if you have…" then list: Passion for customer service and beauty, including trends, makeup application, and skincare Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment Empathy and respect for all customers, providing a supportive environment during makeup and skincare application Strong multitasking, organization, and follow-through skills Drive to achieve sales goals, with interest in using networking and technology The ability to work a flexible schedule based on business needs, including evenings and weekends High level of ownership, accountability, and initiative These could be qualifications/skills/requirements. We need to decide sections: maybe "Requirements" and "Skills". The instruction says use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine similar content. We have physical requirements: "Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds". This is a requirement. We have Pay Range Details: "$21.35 - $22.25 Hourly" plus commission info: "At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%." So we have pay and commission details. Benefits: list: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources. Also mention 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, etc. Also performance-based incentives/bonuses. Schedule: Not explicitly given, but there is "The ability to work a flexible schedule based on business needs, including evenings and weekends" under requirements. That's schedule info. So we can include a Schedule section with that. We should not include boilerplate like legal notices, EEO, etc. We need to preserve all substantive info, not invent or summarize away detail. So we need to include all bullet points exactly as given, maybe rephrase slightly but preserve meaning. Should not omit any duty or requirement. Let's structure:

About the role

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• High level of ownership, accountability, and initiative
• Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

We might separate physical requirements as its own bullet.

Skills

Maybe we can combine some of the above as skills, but we already have requirements. The instruction says we can have both Requirements and Skills sections if there is content. We could split: Requirements: the physical requirements and maybe the "ability to work flexible schedule". Skills: the interpersonal and sales skills. But we need to avoid duplication. Let's think: The list under "You own this if you have…" includes both skills and attributes. We could treat them as Skills. Then Requirements could be just the physical requirements and schedule flexibility. However the instruction says we should not create sections with filler. We have real content for both. Let's decide: - Requirements: Physical Requirements and ability to work flexible schedule (including evenings and weekends). Also maybe "High level of ownership, accountability, and initiative" could be a requirement but it's more of a skill. We'll keep it under Skills. - Skills: Passion for customer service and beauty..., Excellent ability to connect..., Empathy and respect..., Strong multitasking..., Drive to achieve sales goals..., High level of ownership... But we also have "Ability to work a flexible schedule based on business needs, including evenings and weekends" which is schedule. Thus:

Requirements

• Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Skills

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• High level of ownership, accountability, and initiative

Now Benefits: We have benefits list: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources. Also mention 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, etc. Also performance-based incentives/bonuses. We should combine into a concise list without duplication. Let's extract: - Medical/Vision - Dental - Retirement - Paid Time Away - Life Insurance - Disability - Merchandise Discount - EAP Resources - 401k - PTO accruals - Holidays - Performance-based incentives/bonuses We can list them.

Benefits

• Medical/Vision insurance
• Dental insurance
• Retirement plans (including 401k)
• Paid Time Away (PTO accruals and holidays)
• Life Insurance
• Disability insurance
• Merchandise Discount
• EAP Resources
• Performance-based incentives/bonuses

Pay: We have pay range: $21.35 - $22.25 Hourly. Also commission info: Apparel, shoes, accessories 3% to 14.5%; Beauty and Men’s Fragrance sales roles typically receive 3%. We should include both.

Pay

Hourly pay range: $21.35 - $22.25. Commission for Beauty and Men’s Fragrance sales roles is typically 3% (apparel, shoes, and accessories commissions range from 3% to 14.5%).

Schedule: Already covered under Requirements; but we could also have a Schedule section referencing flexible schedule. However we already placed schedule ability under Requirements. The instruction says include a section ONLY when posting has real specific content for it. We have schedule content (flexible schedule). We could either keep it under Requirements or create a Schedule section. Since we already used Requirements for physical and schedule, we could keep schedule there. But we might also create a separate Schedule section and move that bullet there, leaving Requirements only for physical. Let's see: The instruction says prefer a few substantive sections over many thin ones. Having both Requirements and Schedule may be thin. Better to combine schedule into Requirements as we did. So we won't create a separate Schedule section. Now we need to ensure we didn't include any boilerplate like legal notices, EEO, etc. We removed those. Check for any leftover: "Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL..." that's boiler