Beauty Counter Manager - Estée Lauder - Downtown Seattle

About the role

As a Beauty Counter Manager at Nordstrom in Downtown Seattle, you will play a dual role, combining elements of a salesperson and educator. Your primary responsibility is to maximize sales in your assigned beauty brand while creating personalized beauty experiences for customers.

Responsibilities

- Conduct makeup applications, skincare analyses, and recommend products based on customer's beauty goals. - Collaborate with team members to create a welcoming and inclusive environment for all customers. - Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (including text and social media). - Manage the scheduling and execution of vendor events and promotions. - Build and maintain strong vendor relationships to maximize business results. - Keep the department customer-ready through organization and cleanliness. - Stay updated with the latest beauty trends, products, and industry knowledge through provided trainings. - Manage sales, refunds, exchanges, and encourage the opening of new Nordstrom Rewards program accounts.

Requirements

- Passion for customer service and beauty, including trends, makeup application, and skincare. - Excellent ability to connect with customers, proactively handle customer concerns, and foster a positive team environment. - Empathy and respect for all customers, providing a supportive environment during makeup and skincare application. - Strong multitasking, organizational, and follow-through skills. - Drive to achieve sales goals, with interest in using networking and technology. - Ability to work a flexible schedule based on business needs, including evenings and weekends. - High level of ownership, accountability, and initiative.

Physical Requirements

Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing, and pulling. Handling bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head. Regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may vary by location. The commission most selling employees receive varies based on the merchandise they sell. For example, Apparel, shoes, and accessories sales typically range from 3% to 14.5%, while Beauty and Men’s Fragrance sales roles typically receive a 3% commission.

Benefits

Nordstrom offers a variety of benefits to support employees and their families, including: - Medical/Vision, Dental, Retirement, and Paid Time Away - Life Insurance and Disability - Merchandise Discount and Employee Assistance Program (EAP) resources

Additional Information

- The position may be eligible for performance-based incentives/bonuses. - Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. - Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. - Current Nordstrom employees can apply by logging into Workday and clicking the Careers button.