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Jobs · Healthcare · South Carolina

Beauty and Wellness Consultant

Walgreens · Rock Hill, SC · 1 mo ago
Healthcare$16–$21/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Job Objectives", "Job Responsibilities/Tasks", "Training & Personal Development", "About Walgreens", "Basic Qualifications", "Preferred Qualifications". Also salary range given: $16 - $21 / Hourly. So we need a Pay section. No schedule info. Benefits: they mention to click link but we should not include boilerplate application instructions; but benefits info is not given directly; they say "To review benefits, please click here". That's not specific benefit details, so we should not create Benefits section because no specific content. Similarly schedule not given. So sections: About the role (maybe Job Objectives), Responsibilities, Qualifications (Basic and Preferred maybe combined?), Skills? Could have Skills section from qualifications? But we should follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content. We have Job Objectives -> could be About the role. Responsibilities -> Responsibilities. Qualifications -> Basic Qualifications and Preferred Qualifications could be under Qualifications. Skills maybe from Basic Qualifications: "Basic level PC/tablet skills." Could be Skills. Pay -> Salary Range. No schedule. Benefits: not specific, so omit. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. Also remove "We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans." That's boilerplate; remove. Also remove "This role will remain open until filled." etc. Also remove application instructions like "To review benefits, please click here..." and salary range line we keep for Pay. We need to preserve all substantive information. So we need to include the job objectives text, responsibilities list, training & personal development, about Walgreens, basic qualifications, preferred qualifications. Also maybe include "Experience building and maintaining relationships within a team." etc. We need to format lists with
  • . For prose use

    . Use

    for section headings. We need to decide grouping: About the role: include Job Objectives paragraph. Responsibilities: include Customer Experience, Operations, Training & Personal Development? Actually Training & Personal Development could be separate section maybe Qualifications? But we have a heading "Training & Personal Development" in the posting; we could treat as part of Responsibilities or as its own section? The instructions say use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content to those headings. Training & Personal Development could be part of Responsibilities or Qualifications? It's about personal development; could be under Responsibilities (as part of job duties) or under Qualifications? Probably Responsibilities includes training & personal development as part of job responsibilities. We'll include it under Responsibilities. Thus Responsibilities section will have sub-sections? We can just list all responsibilities as bullet points, but we need to preserve structure? Could keep headings inside? Not allowed to add extra headings beyond those specified? Not prohibited but better to keep simple: just list bullet points under Responsibilities. We need to include all substantive info: job objectives paragraph, responsibilities bullet points (customer experience, operations, training & personal development), about Walgreens paragraph, basic qualifications bullet points, preferred qualifications bullet points, skills bullet point (basic PC/tablet skills), pay paragraph with salary range. We must not invent or summarize away detail. So we need to keep exact phrasing? Probably okay to keep as is but we can bulletize. Let's extract: Job Objectives: "Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards." That's one paragraph. Responsibilities: Customer Experience: - Engages customers by greeting them and offering assistance with products and services. - Resolves customer issues and answers questions to ensure a positive customer experience. - Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options. - Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary - Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet. - Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care. - Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. - Engages with omni-channel solutions to enhance customer engagement/experience. - Locates products in other stores or online if unavailable in the store. Operations: - Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. - Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership. - Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. - Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs. - Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. - Implements company asset protection procedures to identify and minimize profit loss. - Processes sales for customers and/or employee purchases on cash register. - Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. - Has working knowledge of store systems and store equipment. - Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). - Complies with all company policies and procedures; maintains respectful relationships with coworkers. - Completes special assignments as assigned. Training & Personal Development: - Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance. - Maintains knowledge of competition, new product/brand launches, and overall industry trends - Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. - Attends training and completes e-learning modules requested by Manager or assigned by Corporate. - Maintains professional appearance and image in compliance with company guidelines at all times. - Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants. - Works collaboratively with Store Leadership to review goals and maintain product knowledge. About Walgreens: "Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities." Basic Qualifications: - High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care - Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary - Knowledge of products and brands in order to engage and meet the needs of the customer. - Experience building and maintaining relationships within a team. - Basic level PC/tablet skills. - Requires willingness to work flexible schedule including evenings, weekends, and holidays. - Must be fluent in reading, writing and speaking English. (Except in Puerto Rico) Preferred Qualifications: - Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority. - Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. - Experience demonstrating makeup application and providing makeovers to customers. - Experience selling Prestige brands. - Degree from Beauty School. - Experience with another retailer in the form of an Externship. Pay: Salary Range: $16 - $21 / Hourly We should not include schedule section. Benefits omitted. Now produce HTML:

    About the role

    Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers’ total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.

    Responsibilities

    • Engages customers by greeting them and offering assistance with products and services.
    • Resolves customer issues and answers questions to ensure a positive customer experience.
    • Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
    • Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
    • Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
    • Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
    • Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
    • Engages with omni-channel solutions to enhance customer engagement/experience.
    • Locates products in other stores or online if unavailable in the store.
    • Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
    • Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.
    • Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
    • Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
    • Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
    • Implements company asset protection procedures to identify and minimize profit loss.
    • Processes sales for customers and/or employee purchases on cash register.
    • Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
    • Has working knowledge of store systems and store equipment.
    • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
    • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
    • Completes special assignments as assigned.
    • Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.
    • Maintains knowledge of competition, new product/brand launches, and overall industry trends
    • Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
    • Attends training and completes

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