Beauty & Wellness Manager

About the role

Join the growing team at Zoom Tan as a Salon Manager. In this role, you will deliver outstanding customer service, promote our brand and services, and achieve sales targets while maintaining a high level of professionalism. We are looking for individuals committed to long-term success and growth within our organization.

Responsibilities

• Recruit, interview, and hire motivated and enthusiastic employees.
• Train and develop a successful sales team, providing feedback, coaching, and accountability.
• Manage all aspects of daily store operations, including cleanliness and inventory.
• Prepare staffing schedules to meet the needs of the salon.
• Maintain inventory of products and supplies.
• Greet clients and provide a warm, welcoming experience.
• Assess clients' skin types and recommend appropriate tanning equipment and lotions.
• Explain the tanning process, including proper positioning and safety guidelines.
• Maintain a clean and organized tanning area, ensuring equipment is in good working order.
• Upsell tanning lotions and other products based on clients' needs and preferences.
• Meet and exceed sales targets while maintaining high professionalism and customer service.
• Build and maintain relationships with clients.
• Maintain accurate records of client information, including tanning history and preferences.
• Open and close the tanning salon on time.
• Perform other tasks and duties as assigned by the District Manager.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Excellent interpersonal and customer service skills.
• Self-motivated to succeed in a fast-paced retail environment.
• Ability to reach, bend, and lift up to 25 pounds.
• Friendly, outgoing, and effective communicator with strong interpersonal skills.
• Team player willing to work collaboratively with other departments.
• Strong leadership qualities and conflict management skills.
• Excellent verbal and written communication skills.
• Must be able to stand, bend, and work for long periods of time.

Experience

• Sales experience (1-2 years preferred).
• Customer service experience (1-2 years preferred).
• Prior management experience (preferred).

Benefits

• Competitive compensation and benefits.
• Employee discounts on retail products and services.
• Opportunities for growth and professional advancement.
• Fun, well-managed, and successful work environment.
• Referral program.
• Paid time off (PTO).
• Commission and bonuses.
• Dental, vision, and health insurance for full-time employees.
• 401K with 5% company match.

Pay

$20/hour + uncapped commission and bonuses.