Beauty & Wellness Manager

Responsibilities

• Recruit, interview, and hire motivated and enthusiastic employees.
• Train and develop a successful sales team.
• Provide feedback, coaching, and accountability to all employees.
• Manage all aspects of daily store operations (Cleanliness, Inventory).
• Prepare staffing schedules to meet the needs of the salon.
• Successfully maintain inventory of product.
• Greeting clients and providing them with a warm and welcoming experience.
• Assessing clients' skin types and determining the appropriate tanning equipment and lotion for their needs.
• Thoroughly explaining the tanning process, including proper positioning and safety guidelines, and answering any questions they may have.
• Maintaining a clean and organized tanning area, ensuring that all equipment is in good working order and that lotions and other supplies are wellstocked.
• Upselling tanning lotions and other products to clients, providing recommendations based on their individual needs and preferences.
• Meeting and exceeding sales targets, while maintaining a high level of professionalism and customer service.
• Building and maintaining relationships with clients.
• Maintaining accurate records of client information, including tanning history and preferences, to ensure a personalized and consistent experience with each visit.
• Opening and closing the tanning salon on time.

Qualifications

• Salon Managers should be highly motivated, enthusiastic, and positive individuals who are passionate about the tanning industry.
• High school diploma or equivalent.
• Must be at least 18 years old.
• Excellent interpersonal and customer service skills.
• Self-motivated to succeed in a fast-paced retail environment.
• Ability to reach, bend, and lift up to 25 pounds.
• Friendly, outgoing, and effective communicator with strong interpersonal skills.
• Team player willing to work collaboratively with other departments.
• Good communication and interpersonal skills.
• Excellent leadership qualities and conflict management skills.
• Strong verbal and written communication skills.
• Must be able to stand, bend, and work for long periods of time.
• Sales experience 12 years (preferred)
• Customer Service 12 years (preferred)
• Prior management experience (preferred)