Beauty Advisor, University Square - Flex
Job Overview
As a Cosmetic Sales Flex Colleague - also known as a Beauty Advisor Flex - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
How Our Beauty Colleagues Spend Their Day
- Energized and ready to make an impact each day
- Greet teammates with a warm hello
- Ensure the sales floor is clean, organized, and prepared for customers
- Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions
- Focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations
- Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves
- Share our Loyalty program benefits, make sure customers have all they need, and end with a sincere thank-you
Who You Are
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Build lasting client relationships by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
- Acquire new customers by opening credit accounts and sharing loyalty benefits
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Meet and surpass daily sales goals by delivering exceptional service
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
Essential Physical Requirements
- Standing for at least two consecutive hours
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level
- Frequent use of computers and other technology
What We Can Offer You
- Digital and merchandise discounts
- Performance-based incentives/bonuses
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off and eight paid holidays
- Continuous learning and leadership development
- Volunteer opportunities
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. Eligible for Sales Commission