Jobs · Customer Service · Illinois

Beauty Advisor - Prestige Beauty, Market Place - Part Time

Macy's · Champaign, IL · 1 mo ago
On-siteCustomer ServicePart-time
We need to output HTML fragment with sections: About the role? Actually we need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. We need to parse the posting. Let's extract content: Intro: "Be part of an amazing story Macy’s is more than just a store..." This is about company story. Could be "About the role"? Actually that's more about company. Could be "About Us". But headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use About the role for overview of role. Could also use About Us but not in list. Probably we stick to allowed headings. We need sections: - About the role: job overview description (first paragraphs after "Job Overview"). - Responsibilities: list of duties (what they do day to day). Could be from "How Our Beauty Colleagues Spend Their Day…" and bullet-like sentences. - Requirements: "Who You Are" bullet list (flexible availability, must be able to...). Also "Essential Physical Requirements" maybe part of Requirements. - Qualifications: maybe "At least 1 year of customer service or selling experience required". Also maybe "Understand and communicate effectively..." but that's more requirement. - Skills: maybe product knowledge, customer service, point-of-sale tech, etc. - Benefits: "What We Can Offer You" and "Some Additional Benefits We Offer Include". Also mention performance-based incentives, 401k match, PTO, holidays, etc. Also mention "Eligible for Sales Commission". Also mention "Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more." Also mention "Merchandise discounts", "Performance-based incentives", "Annual merit review", "Employee Assistance Program". Also "Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits." So we can include Benefits section. - Pay: The posting mentions "competitive pay" but no specific numbers. Also "performance-based incentives/bonuses." Also "Eligible for Sales Commission." No explicit pay amount. According to rule: do NOT create Pay section unless posting actually states them. It says "competitive pay" but not specific. Is that enough? It says "competitive pay and benefits." That's a statement about pay but not a specific figure. The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive pay" is vague but still states that pay is competitive. Might be considered stating pay exists but not amount. I'd lean to include Pay section only if there is specific mention like "$15/hour" etc. Since not, we should omit Pay section. - Schedule: The posting includes schedule info: "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability." That's specific enough. So we can include Schedule section. Now we need to format. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. Not include Job ID etc. We must preserve all substantive info; do not invent or summarize away detail. We need to include all substantive info from the posting, but we can condense into prose or lists as appropriate, but must not lose detail. However we can combine similar points. Let's extract details: Company story/intro: maybe not needed for role but could be part of About the role? Might be considered boilerplate? It's about Macy's story, not directly role. Might be considered fluff but could be kept as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The intro story is not boilerplate; it's about company culture. Might be okay to keep as part of About the role? But we have limited headings; we could put it in About the role as prose. Job Overview: "As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return." That's substantive. How Our Beauty Colleagues Spend Their Day…: details: - begin each day energized and ready to make an impact. - wear name badge with pride, greet teammates with a warm hello, help ensure sales floor is clean, organized, prepared. - before getting started, review sales goals, learn about new arrivals and top-selling items, stay up to date on current trends and promotions. - on the floor, focus on customer: warm welcome, eye contact, friendly personal conversations to create relationships. - maintain shoppable space: maintain counter and sales floor, refresh signage and pricing, assist with merchandise moves as needed. - always Finish Strong: share Loyalty program benefits, ensure customers have all they need, end with sincere thank-you, often walking package around and using customer's name. - believe service starts with each other: support one another with honesty, care, collaboration. - excellence is a journey: strive to improve every day, take pride in work, achieve sales goals, learn from each other. We can turn into list of responsibilities. Who You Are: bullet list: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to: - Understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on benefits and use of beauty products. - Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education. - Meeting and surpassing daily sales goals by delivering exceptional service - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience - At least 1 year of customer service or selling experience required Essential Physical Requirements: - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. - Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You: - Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. - Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. - Prioritize your well-being with paid time off and eight paid holidays. - Grow your career with continuous learning and leadership development. - Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some Additional Benefits We Offer Include: - Merchandise discounts - Performance-based incentives - Annual merit review - Employee Assistance Program with mental health counseling and legal/financial advice - Access the full menu of benefits offerings here. Also later: "Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com." Also "Eligible for Sales Commission". Also "This position may be eligible for performance-based incentives/bonuses." Schedule: - Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. - All schedules contain weekend shifts as part of the requirements. - Hours are dependent on business needs and colleague availability. - Information regarding hours per week needed for benefit eligibility purposes can be found here. We need to output HTML fragment only. We must not include headings for sections that have no real specific content. We'll include About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. Possibly also include a short paragraph for meta info? Not needed. We need to decide what goes where. About the role: Could include the company story and job overview. But maybe better to put company story in About the role? The heading "About the role" is for role overview. The company story is more about Macy's; but we could still include it as part of About the role as it's context. However we might also consider not including the intro story because it's not directly about role but it's still substantive. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep that intro story somewhere. If we don't have a heading for it, we could put it as a

    before any heading? The instruction says output ONLY the HTML fragment; we can have

    elements not under headings? It didn't forbid that. It said use

    for section headings (e.g. About the role, Responsibilities...). Use
    • for any list... and

      for prose. So we can have prose paragraphs outside headings. But they said "Prefer a few substantive sections over many thin ones." So we could include a brief intro paragraph before headings. Thus we can have:

      Be part of an amazing story... (the intro story)

      Then

      About the role

      with job overview prose. Then

      Responsibilities

      with
      • ... list. Then

        Requirements

        with
        • ... maybe combine Who You Are and Essential Physical Requirements? Could split into Requirements and Qualifications? But we have both headings. Let's assign: - Requirements: flexible availability, must be able to (list of abilities), at least 1 year experience. - Qualifications: maybe product knowledge, ability to stay current on trends, etc. But we don't have explicit qualifications beyond experience. Could treat "Qualifications" as same as Requirements? Might be thin. Better to combine into Requirements and maybe have Skills for product knowledge, clienteling, POS tech, etc. Let's map: Skills: product knowledge, trend awareness, clienteling, virtual outreach, personalized service, sales goal achievement, credit

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