Beauty Advisor - MAC, Southdale Center - Part Time

About the role

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert – offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service – always with the goal of exceeding expectations and achieving sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

Responsibilities

• Greet customers with a warm welcome, make eye contact, and create friendly, personal conversations to build relationships and bring customers back.
• Maintain a shoppable space by keeping the counter and sales floor clean and organized, refreshing signage and pricing, and assisting with merchandise moves as needed.
• Review daily sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions to engage, educate, and sell with confidence.
• Deliver personalized beauty experiences by building relationships, uncovering customer needs, demonstrating product application, and educating on benefits and use.
• Drive sales and client loyalty by leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying current through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Finish each customer interaction with a sincere thank-you, often walking the package around and using the customer’s name.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• At least 1 year of customer service or selling experience required.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders, reaching including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register and ability to process register transactions.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Colleague Resource Groups and volunteer opportunities.