Beauty Advisor - Clinique, Roosevelt Field - Full Time

About the role

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert – offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service – always with the goal of exceeding expectations and achieving sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

Responsibilities

• Greet customers warmly, make eye contact, and create friendly, personal conversations to build relationships.
• Review sales goals, learn about new arrivals and top‑selling items, and stay up to date on trends and promotions.
• Maintain a clean, organized sales floor; refresh signage and pricing; assist with merchandise moves as needed.
• Offer expert advice, conduct product demonstrations, and provide tailored consultations (including makeup application and skincare recommendations).
• Build lasting client relationships through consistent follow‑up, virtual outreach, and personalized service.
• Drive sales and client loyalty by maintaining an organized, shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying current through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Share loyalty program benefits, ensure customers have all they need, and end interactions with a sincere thank‑you, often walking the package around and using the customer’s name.
• Support teammates with honesty, care, and collaboration to better serve customers and communities.
• Strive for continuous improvement, take pride in work, achieve sales goals, and learn from colleagues to deliver individual and store results.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours.
• Lifting at least 25 lbs.
• Stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, to process register transactions.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Access to Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program (mental health counseling, legal/financial advice).
• Eligible for sales commission and performance‑based incentives/bonuses.
• Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more.

Schedule

Full‑time colleagues are typically scheduled to work 30 or more hours per week; part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.