Beauty Advisor - Clinique, Northshore - Full Time

About the role

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Responsibilities

• Play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
• Offer expert advice, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations.
• Build lasting client relationships through consistent follow-up, virtual outreach, and personalized service.
• Combine genuine hospitality, strong product knowledge, and a passion for beauty to help every customer feel confident, cared for, and excited to return.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors; Read and understand employment policies and safety rules/procedures in English; Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products; Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education; Meet and surpass daily sales goals by delivering exceptional service; Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits; Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.

Qualifications

• At least 1 year of customer service or selling experience required.

Skills

• Understanding of beauty products and trends.
• Strong interpersonal and communication skills.
• Ability to lift and move up to 25 lbs.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Marijuana testing required.

Pay

Hourly rate, plus 3% - 3% on commission eligible net sales.

Schedule

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.