Beauty Advisor - Clinique, Newport Centre Jersey City - Full Time

About the role

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert customers turn to for all things beauty. You will create personalized, inspiring shopping experiences that build confidence and drive sales by offering expert advice, product demonstrations, makeup application, and skincare recommendations. Building lasting client relationships through proactive follow‑up, virtual outreach, and personalized service is central to the role.

Responsibilities

• Educate customers on beauty products, conduct demonstrations, and provide tailored consultations.
• Apply makeup and recommend skincare solutions that match each customer’s needs and style.
• Maintain a clean, organized, and shoppable sales floor and counter.
• Refresh signage, update pricing, and assist with merchandise moves as needed.
• Review sales goals, stay informed on new arrivals, top‑selling items, trends, and promotions.
• Greet customers warmly, make eye contact, and engage in friendly, personal conversations.
• Build and manage a loyal client base through consistent follow‑up and virtual outreach.
• Promote the Loyalty program, share its benefits, and ensure customers leave with a sincere thank‑you.
• Utilize client‑eling tools, point‑of‑sale technology, and digital platforms to drive sales and client loyalty.
• Participate in sales events, product launches, and ongoing training and vendor education.
• Support teammates with honesty, care, and collaboration to enhance the overall customer experience.
• Achieve and exceed daily sales goals while continuously improving performance.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• At least 1 year of customer service or sales experience.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and comprehend employment policies and safety rules/procedures in English.
• Physical ability to stand for at least two consecutive hours, lift ≥ 25 lb, stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers, handheld equipment, and cash registers; proficiency with point‑of‑sale technology.

Skills

• Strong communication and interpersonal skills.
• Deep product knowledge and ability to stay current on beauty trends.
• Proficiency with client‑eling tools, POS systems, and digital sales platforms.
• Organizational skills to maintain a shoppable space.
• Ability to deliver personalized beauty experiences and build lasting relationships.

Benefits

• Dynamic, inclusive work environment with competitive pay.
• Comprehensive health, vision, dental, life, and disability insurance options.
• 401(k) match.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Performance‑based incentives and annual merit reviews.
• Eligibility for sales commission and performance‑based bonuses.
• Employee Assistance Program offering mental‑health counseling and legal/financial advice.
• Continuous learning, leadership development, and Colleague Resource Groups.
• Volunteer opportunities.

Pay

Competitive base pay with performance‑based incentives, bonuses, and sales commission eligibility.

Schedule

• Full‑time: typically 30 + hours per week.
• Part‑time: typically 12–24 hours per week.
• All schedules include weekend shifts.
• Hours are dependent on business needs and colleague availability.