BDI Delivery Driver

Additional Considerations

Must be 18+

Job Description

Job Title: BDI Delivery Driver
Department: BDI
FLSA: Non-Exempt

General Function

Provides prompt, efficient and friendly customer service. Delivers products to customers. Responsible for vehicle cleanliness, inside and out.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: Director, Assistant Director, Operations Management
Positions That Report to You: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in/out of the store.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Loads and unloads delivery vehicle with orders.
• Breaking down and unloading truck orders and stocking shelves.
• Delivers products to customers and collects payment.
• Writes and reviews merchandise orders.
• Reports to work when scheduled and on time.
• Works Monday through Friday with occasional Saturday shifts (8:00AM-12:00PM).
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Secondary Duties And Responsibilities

• Facilitates the maintenance and upkeep of delivery vehicles.
• Performs other job-related duties and special projects as required.
• Affords assistance in training new employees.

Knowledge, Skills, Abilities And Worker Characteristics

• Commitment to the Hy-Vee mission and willingness to promote the values of the company.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems, develop and execute solutions.
• Ability to work independently.
• Must have ability to solve practical problems, variety of variables with limited standardization.
• Must have ability to do math involving fractions, decimals and percentages.

Education And Experience

High school diploma or equivalent.

Physical Requirements

• Visual requirements include: ability to see detail at near and far range with or without correction, normal depth perceptions.
• Must be physically able to perform heavy work: frequently and repeatedly lifting or carrying objects of 50 pounds or more.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.

Working Conditions

• The duties of this position are mostly performed in a warehouse setting and offsite.
• This position may be exposed to dust, noise and temperature extremes.
• There are possible hazards from moving equipment.
• There is constant pressure to meet deadlines and handle multiple projects in a day.
• This is a fast-paced work environment.

Equipment Used to Perform Job

• Delivery vehicle
• Telephone
• dolly
• box cutter

Special Requirements

Employee must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.

Financial Responsibility

Responsible for payments received for delivery of products when applicable.

Contacts

Has daily contact with store personnel, customers, owner/managers and the general public.