BDC Specialist

Essential Duties And Responsibilities

• Increase the sales traffic by responding to inbound calls, making outbound sales calls such as (not limited to) internet lead responses, unsold internet showroom traffic and follow up calls which produce specific appointments for the sales team.
• Respond to customer inquiries with courtesy, accuracy and professionalism.
• Understands the needs of the customer, developing a flexible sales process, to draw them into the store for vehicle demonstration and to close the transaction.
• Supports the marketing initiatives of the dealership by relaying promotions by phone.
• Checks systems frequently and responds to inquiries immediately; promptly and accurately enter all customer inquiry data into the CRM.
• Effectively utilize lead management tools to maintain repeat and referral business.

What We Offer

• Competitive salary plus commission compensation plan
• Income potential of $70,000-$96,000+ annually
• Performance-based compensation driven by appointments set, appointments completed, and vehicles successfully acquired
• Paid training and ongoing professional development
• Opportunities for advancement within one of the nation’s premier automotive groups
• Supportive, team-oriented culture with long-term career growth

Company Information

Since 1980, Mac Haik Automotive Group has grown from a single Houston dealership into one of the biggest names in Texas car sales, with more than 15 dealerships across the area. We're a Houston company through and through, and we're all about hiring good people, paying them well, and giving them room to build a real career.