BDC Administrator

About the role

Are you goal-driven and ready to grow your career? Join a fast-paced dealership team where your customer service and communication skills make a direct impact. If you thrive on connecting with people, managing leads, and driving results — apply today. We’re part of Lithia & Driveway, a Fortune 200 company with over 300 dealerships nationwide. As we continue to grow, we’re investing in people who want to grow with us.

Responsibilities

• Manage and follow up with customer leads across sales, service, and parts
• Build and maintain a strong customer database for retention
• Schedule and confirm high-quality appointments
• Communicate with customers via phone, email, and digital platforms
• Stay current on promotions, pricing, and dealership offerings
• Turn inquiries into appointments and opportunities

Requirements

• Strong communication and customer service skills
• Comfortable with phones, CRM systems, and basic computer functions
• Organized, self-motivated, and goal-oriented
• Ability to manage time and multitask effectively
• Bilingual and/or dealership experience is a plus

Benefits

• Earning Potential: $50,000 – $90,000 annually
• Medical, Dental & Vision Coverage
• Paid Time Off & Holidays
• 401(k) + Employee Stock Purchase Plan
• Paid Life Insurance & Disability Coverage
• Ongoing Training through Lithia Learning Center
• Vehicle Purchase Discounts & Wellness Programs

Qualifications

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace.