BDC Admin - Sales

Hamilton Honda is powered by Lithia & Driveway—recognized as one of Automotive News' "Best Dealerships to Work For" in 2025. Our mission is to exceed expectations across Sales, Service, and Parts. We are committed to your professional growth, offering dedicated opportunities for development and achievement.

Responsibilities

• Respond to customer inquiries by phone, email, and text.
• Match customer needs with available vehicles and dealership offerings.
• Schedule and confirm sales appointments.
• Maintain accurate customer records in the CRM.
• Build knowledge of dealership vehicle inventory, pricing, and promotions.
• Work with the sales team to support sales goals.
• Contact internet leads, referrals, and past customers.
• Track lead activity and appointment results.

Requirements

• Automotive Sales BDC, Internet, and/or Client Advisor experience is preferred (we will train candidates with great people skills and ambition).
• Customer-focused, energetic, and self-motivated.
• Outstanding follow-up skills.
• Ability to convert internet leads to appointments/sales.
• Team player with strong communication skills—verbal and written.
• Excellent computer skills including CRM proficiency.
• Highly organized with attention to detail.
• High School graduate or equivalent, 18 years or older.

Pay

The hourly wage for this position is $15.92 with additional bonuses based on individual appointments shown/sold and manufacturer approvability.

Schedule

Full-Time, one day off midweek, Saturday 9am–5pm.

Benefits

• Competitive pay.
• Medical, Dental, and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness Programs.

Reports to Sales Manager & General Sales Manager.