BCM Temporary - Medical Assistant

Job Duties

• Greets patients and escorts them to exam rooms.
• Performs routine patient care responsibilities such as taking vital signs, drawing blood, and in some cases administering tests such as EKGs.
• Answers clinic telephones and resolves issues or routes calls to appropriate person.
• Collects patient histories, including medication reconciliation.
• Correctly collects and labels patient specimens for lab analysis.
• Sets up instruments and equipment according to department protocol.
• Schedules patient tests and appointments and prepares patient charts.
• Maintains patient and services rooms in a neat and orderly condition.
• Takes an inventory of clinic supplies and orders new supplies and equipment.
• Sorts clinic mail and files patient medical records.
• Educates patients about their conditions and self-care.
• Aids providers in filling out health related paperwork for patients.
• Staffs central college sites as needed.
• Cross trains to gain proficiency in staffing Comm Center, monitors inventory, and converts visits to virtual appointments.
• Maintains provider baskets, completes high priority messages, and addresses incoming patient encounters.
• Serves as a resource for navigating complex patient inquiries or procedural nuances.
• Guides entry-level Medical Assistants and externs on best practices and departmental workflows, contributing to the overall training and development of less experienced staff as needed.
• Assists with the onboarding process for new hires by demonstrating key procedures and sharing insights into our specific operational requirements.
• Demonstrates professionalism and maintains mutual respect in all interactions with patients and employees.
• Reports to the worksite on time to support efficient clinic operations and minimize disruptions to patient flow.
• Performs other job-related duties as assigned, including floating to other FCM clinic locations.

Requirements

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Qualifications

• Experience with Epic.

Skills

• Proficiency in using EPIC electronic health record system.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• Basic knowledge of medical terminology and anatomy.

Benefits

This position is temporary and the maximum assignment length is 3 months. The position is not eligible for benefits.

Pay

The pay range for this position is TBD based on experience and qualifications.

Schedule

Shifts will include 7:30-4:30, 8:00-5:00, or 9:30-6:30, Monday- Friday.

The Kirby location offers free parking.