Bay Host (Server)

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you.

About the role

Bayhosts are more than servers. You’ll take care of guests throughout their entire Topgolf experience—from welcoming them into their bay and taking food and beverage orders to anticipating their needs and helping make sure their visit is one they want to repeat. This is a high-volume position, and we’re specifically looking for candidates who already have a strong foundation in full-service restaurant service.

Requirements

• Minimum 2–3 years of serving experience in a full-service restaurant
• Open availability is required to be considered, including nights, weekends, and holidays
• Comfortable working outdoors and in varying weather conditions
• Strong knowledge of full-service restaurant steps of service
• Ability to confidently manage multiple tables/bays in a high-volume environment
• Excellent communication, organization, and guest-service skills
• Positive, energetic personality with a team-first mentality
• Comfortable recommending and upselling food, beverages, and experiences
• Dependable, punctual, and ready to work in a fast-paced environment
• Experience serving food & beverages, including alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting
• Must be of legal age to serve alcohol (where required by law)

What You Will Do

• Welcome Players to their bays with energy and enthusiasm, share Topgolf offerings, and set the stage for an unforgettable time.
• Actively recommend food, beverage, and gaming options tailored to enhance the Player experience and drive sales.
• Provide outstanding food and beverage service: take orders quickly and accurately, keep Bay areas clean and organized, clear tables, refill drinks, and maintain a welcoming space.
• Maintain a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience.
• Assist with setting up bays and resolving concerns with a smile.
• Uphold safety and sanitation standards to ensure a clean and safe environment.
• Live Topgolf’s core values—Fun, One Team, Excellence, Courage, and Caring—every day.

Physical Requirements

• Lift and move items up to 50 lb., including bending, stooping, and carrying.
• Be on your feet for most of the day, walking throughout your shift.
• Engage in a variety of physical activities with a can-do attitude.
• Endure long shifts and maintain pace in a high-volume working environment.

What’s In It for You?

• Competitive hourly wages with tips available for certain positions.
• Health, dental, vision, and 401(k) with Playmaker match for those who qualify.
• Free mental well-being platform.
• Flexible day, night, and weekend shifts for both part-time and full-time roles.
• Free game play, discounted food and retail items, and weekly Playmaker meals.
• Career growth opportunities with a history of promoting from within.
• A playful environment where you can make new friends.

Skills

• Positive attitude and energetic personality
• One Team mentality with a focus on teamwork
• Player-focused mindset to create exceptional experiences
• Ability to thrive in a popular, fast-paced environment