Batching Systems Automation Technician

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

About the Role

This role supports Cencora's distribution services in the US operating through our AmerisourceBergen business. The Batching Systems Automation Technician is responsible for installing, configuring, maintaining, and supporting industrial automation systems used in production animal operations (primarily dairy and feedlot). These systems control the batching and delivery of feed ingredients and additives and represent mission-critical infrastructure. This role requires a cross-disciplinary skill set spanning industrial automation, electrical systems, livestock production, networking, and various software environments. Technicians must be capable of independently troubleshooting hardware, software, and mechanical systems under time-sensitive conditions, both remotely and in active industrial environments. The position is primarily remote but requires frequent travel to rural customer facilities for installation, troubleshooting, repair, and training. This position operates at the intersection of industrial automation and production agriculture and requires strong independent judgment and problem-solving ability.

Travel & Shift Details

• 50% travel during training (first 3 months), 25% ongoing
• Must be flexible to participate in rotating on-call schedule
• Combination of remote/office and agricultural facilities in all weather conditions
• Frequent travel to rural customer locations (company vehicle provided)

Responsibilities

• Install, configure, and support PLC-based batching and control systems
• Integrate automation systems with scales, flow meters, pumps, augers, and other batching equipment
• Support integration between batching software and field equipment
• Diagnose and resolve automation and control system faults
• Apply working knowledge of electrical and communication systems, including:
  • 120V / 240V / 480V AC systems (single and three-phase power)
  • 12V / 24V DC control systems
  • Relays, switches, contactors, circuit protection, and UPS devices
  • RS-232, RS-422, and RS-485 serial networks
  • Ethernet configurations in high-interference environments
  • 900 MHz radio systems (client/server configurations)
• Build and repair communication cabling and connections
• Interpret electrical schematics and wiring diagrams
• Diagnose and troubleshoot electrical issues both on-site and remotely
• Coordinate with millwrights, electricians, plumbers, and other tradespeople
• Work safely in industrial environments with heavy equipment and electrical hazards
• Install, operate, and support system control software on Linux-based systems
• Support system updates, configuration changes, and software deployments
• Utilize command-line tools to monitor and troubleshoot system behavior
• Work with SQL databases using query tools and management software
• Support Java-based applications and related services
• Analyze and interpret time-series system logs to diagnose system behavior
• Deliver training to operators and other key personnel on system use and workflows
• Assist customers in diagnosing software, electrical, and automation issues
• Provide real-time technical support during active operations
• Communicate effectively with users of varying technical backgrounds
• Utilize bilingual skills or translation tools when necessary
• Assist in verifying batching accuracy and system performance
• Monitor system operations including timing, sequencing, and communication
• Prepare accurate and actionable reports of system observations

Requirements

• Associate’s degree in Agricultural Engineering, Precision Agriculture, Electrical Engineering, Animal Science, Industrial Technology, or related technical field OR
• Completion of technical trade school or apprenticeship training in electrical systems, automation, or industrial technology
• 1 – 3 years of experience in one or more of the following:
  • Agricultural operations
  • Industrial automation and networking
  • PLC systems
  • Electrical systems
• Proficiency in:
  • Troubleshooting hardware/software systems
  • Professional communication (verbal and written)
• Valid driver’s license
• Ability to pass background and drug screening
• Ability to travel and work safely in outdoor/industrial environments
• Ability to lift equipment and work around machinery

Preferred Qualifications

• Bachelor’s degree
• Bilingual Spanish
• Experience with:
  • Livestock operations and high-volume feed batching
  • Industrial communications (serial, radio, etc.)
  • Linux operating systems
  • SQL databases

Skills

• Technical troubleshooting and problem-solving
• Ability to work independently in field environments
• Strong communication and customer support skills
• Attention to detail in system analysis
• Speak effectively in individual or group situations
• Customer service orientation
• Understanding of company and organizational objectives
• Knowledge of customer and market needs
• Building quality service based on customer expectations
• Product knowledge and proficiency
• Maintaining technological expertise
• Mathematics and reasoning skills
• Interpersonal communication skills

Benefits

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.