Basin Bar - Pool Food Runner (Seasonal)

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. The resort features Halehouse, an Auberge spa, three unique dining venues including Bear, and a range of thrilling adventures and immersive experiences.

About the role

Join our team as a Basin Bar Food Runner and become part of the Auberge Family. This is a seasonal position ending on or about November 2026.

Responsibilities

• Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Ensure that all orders are completed accurately, in time, and with the correct priority.
• Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Assist servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner.
• Relate with guests about needs and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service.
• Operate, maintain, and properly clean all restaurant equipment and fittings.
• Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times.
• Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Check in with guests upon delivery of dishes and ensure they have everything they need.

Requirements

• Current Food Handler's Card (within 30 Days of Hire).
• RBS - Alcohol Training Certification Required (within 30 Days of Hire).
• Must be of minimum age to serve alcohol.
• Prior experience in customer service or a similar role, preferably in a luxury setting.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Pay

The starting range for this position is $19.40 per hour. Decisions regarding individual salaries will be based on experience and education.