Base Area Attendant

Overview If you enjoy staying active throughout the day and being one of the first points of contact for thousands of mountain visitors, this is your chance to be a key part of delivering Big Sky Resort's transformational guest experience. Base Area Attendants ensure guests have easy access to essential services, acting as an information source for everyone who comes through our doors. Working from the locker room area and The Exchange building, you'll be the go to resource for lift tickets, mountain info, and everything else guests need to make the most of their day. If you're social, independently driven, and ready to be part of that experience, this role is right up your alley. Responsibilities Picture yourself as a Base Area Attendant at Big Sky Resort, with the opportunity to: Meet, greet, and assist guests as they arrive at the resort before, during, and after their ski dayServe as the go to point of contact for guests and other departments on lift tickets, season passes, lift openings and closures, restaurants, activities, special events, and other Big Sky Resort servicesProvide knowledgeable support on Big Sky products, mountain terrain, area services, activities, restaurants, and eventsHelp maintain a clean and safe environment in the Mountain Village base area and The Exchange BuildingStay familiar with the daily snow and grooming reportAssist locker holders and guests with season passes, day tickets, and industry passes in a fast paced office environmentUnderstand and learn the criteria for all lift access products for Big Sky Resort, including BSR Passes and Tickets, Mountain Collective, Ikon, and Boyne PassesPeriodically assist with the Snowcrest or Gondola ticket windows during high volume periods Qualifications Excellent guest service and basic computer skillsFlexibility in a workplace shaped by the outdoor environmentAbility to learn quickly and work independentlyComfortable spending approximately 70% of a shift indoors and 30% outdoorsAble to walk and stand on uneven, icy, or snow covered ground for extended periodsAble to lift, push, or pull up to 35 lbs, including shoveling snow and moving furnitureAble to stand and stay active for hours at a timePrevious customer service, credit card handling, and/or ski/summer resort or POS experience is a plusSkiing/snowboarding experience is a plus, but a willingness to learn is a must; riding (green slopes) may be required on any workday All full time seasonal employees can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort propertiesDiscounted vouchers for skiing at Big Sky Resort for friends and familyDiscounted ski/snowboard rentals with a free team member lesson25%-50% off F&B and Retail at all Boyne outletsEligibility for affordable Team Member HousingLodging discounts for friends and familyDiscounted Lone Mountain Ranch Cross Country Ski Trail PassWellness Day and Eligibility for PTOMonthly team member events