BAS Service Technician

EMCOR Services Automated Controls is a turnkey solution provider of building automation and energy management systems for commercial, industrial, and other facilities. We specialize in designing and installing advanced automation solutions with intuitive and interactive graphical user interfaces.

About the role

The BAS Service Technician performs maintenance, troubleshooting, repairs, and commissioning of building automation systems while supporting customers on-site and remotely. This role manages service documentation, contract hours, and customer communication to ensure efficient system performance. The ideal candidate has strong controls experience, technical expertise, and excellent customer service skills.

Responsibilities

• Perform scheduled controls preventative maintenance for various building automation systems
• Perform technical startup/checkout/commissioning of building automation systems
• Perform service call troubleshooting, repair, and replacement of building automation systems
• Provide remote support for building automation customers
• Manage estimated preventative maintenance hours on assigned contracts
• Log maintenance tasks via building automation system
• Complete service ticket reports for all preventative maintenance accounts and T&M projects
• Coordinate with Service Team Lead for proposals or extra work required
• Communicate with customers on tasks completed and hours spent
• Acquire service ticket signatures as required
• Maintain all safety standards and compliance documentation
• Perform other duties as assigned

Requirements

• MET Technical Degree, MES Journeyman, or equivalent preferred
• Minimum 7-10 years related experience in controls/mechanical industry
• Controls service experience preferred
• Mechanical service experience preferred
• Service estimation experience preferred
• Working knowledge of Automated Logic, Tridium, Honeywell, Trane, JCI and other control systems preferred
• Knowledge of the controls service industry and contract documentation
• Working knowledge of federal, state, and city regulations and guidelines
• Familiarity with building automation software & applications
• Familiarity with Microsoft Office applications (Outlook, Word, and Excel)
• Excellent customer relations and communications skills
• Self-motivated, goal and results oriented, able to work efficiently in a fast-paced environment
• High standards of quality with attention to detail
• Efficient at scheduling and meeting commitments for multiple customers

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, see, talk, and hear
• Regularly required to use hands to finger, handle, or feel objects, tools, or controls
• Regularly required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• Must be able to commute to field locations and navigate around job site locations

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit for long periods in front of a computer
• Travel to field locations as needed
• Work outdoors and be exposed to wet and/or humid conditions; moving mechanical and electrical parts; high, precarious places; dust, fumes or airborne particles; toxic or caustic chemicals; outside weather conditions, extended exposure to sunlight; cold and heat; risk of electrical shock and vibration
• Noise level in the field work environment is usually moderate to loud

Benefits

DeBra-Kuempel offers a competitive benefits package to non-union employees, including:

• Health benefits
• Paid time off
• 401(k)
• Tuition reimbursement
• Employee assistance program
• Company discounts

Employees covered by a collective bargaining agreement will receive benefits as negotiated within their specific CBA and may be eligible to participate in our voluntary supplemental union benefits program.

Pay

We anticipate a base hourly pay in the range of $38.00-$45.00, with final compensation determined by factors such as experience, skills, education, and market conditions.