Bartenders (2) Openings
Kewadin Casinos · Sault Saint Marie, MI · 3 wk ago
ManagementFull-time
About the role
The Bartender, under the direction of the Lead Bartender, is responsible for welcoming and serving guests food and drink in a courteous and timely manner, keeping work areas cleaned and stocked, and providing attentive, cheerful, and professional customer service to all customers.
Responsibilities
- Mixes and serves guests drinks and food items.
- Follows all Kewadin policies and procedures including those that pertain to bar service.
- Prepares ready-to-eat foods in the bar/lounge.
- Checks identification of customers to verify age requirements for purchasing alcohol.
- Ensures the bar is fully stocked and ready to serve guests.
- Cleans work and bar areas throughout the shift and ensures areas are clean and stocked for the next shift.
- Ensures no minors or intoxicated guests are served alcoholic beverages.
- Complies with TIPS guidelines for serving guests.
- Provides attentive, cheerful, courteous, and professional service to all customers.
- Rotates inventory to ensure the product sold is fresh.
- Preps and cuts all fruits/vegetables for garnishment per shift.
- Processes cash transactions and reconciles to the point-of-sale system.
- Completes Bar Server duties as needed.
- Performs all other job-related duties as assigned.
Requirements
- High School diploma or equivalent preferred.
- Experience working as a bartender or in the food service or customer service field preferred.
- Must complete TIPS training & certification upon hire.
- Knowledge of customer service standards is required.
- Must have excellent appearance and personality.
- Must have basic math skills.
- Must be able to work in high-stress environments and handle difficult situations.
- Must be able to communicate effectively both orally and in writing.
- Must be adaptable and flexible, available to work various shifts, including nights, weekends, and holidays.
- Must be able to work extended hours when needed.
- Must be able to learn how to operate a telephone, POS system, glass washer, pop, beer, and liquor systems.
- Must be able to handle multiple transactions at the same time.
- Must be able to establish and maintain effective working relationships with supervisors, coworkers, and the general public.
- Native American preferred.
Physical Requirements
- Frequent lifting/carrying up to 50 pounds and pushing/pulling of 160 pounds maximum.
- Constant standing, walking, pushing/pulling, use of hearing, smell, near/midrange/far vision, depth perception, and color/field of vision.
- Frequent carrying/lifting, stooping, reaching, manual handling, typing, and bending.
- Occasional sitting, climbing, kneeling, and crawling.
- Constant exposure to noise and air quality.
- Frequent exposure to extreme heat/cold and dimly lit conditions.
- Occasional exposure to weather, wet/humidity, and vibration.
- Constant exposure to moving mechanical parts, chemicals, computers, and equipment.
- Occasional exposure to high/exposed places, insecticides/pesticides, and client contact.