Bartender | Spirited Grounds
Paradies Lagardère · Romulus, MI · 4 days ago
On-siteCustomer ServiceFull-time
Duties And Responsibilities
- Must have a passion for the guest!
- Must smile often!
- Exceed First Class Service standards and behavior with guests, business partners, and peers.
- Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
- Warmly greets and acknowledges guests and takes drink and food order; provides information about menu items and looks for an opportunity for additional sales.
- Create a lasting first and last impression.
- Engages with guests in a friendly and professional manner.
- Check identification of guests to verify they are of legal drinking age.
- Prepare and serve a wide variety of craft cocktail, beer and wines, and food.
- Maintain a thorough knowledge of menu offerings.
- Eye for detail, properly using drink mixing tools and techniques.
- Accurately prepares the correct garnishes and fruit for cocktails.
- Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
- Responds appropriately to customer concerns.
- Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
- Ensures a clean, sanitized, and well-stocked bar.
- Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer.
- Performs opening and closing side work, as directed.
- Enthusiastically supports decisions once they have been made by management.
- Ability to take direction and collaborate in a team environment.
- Follows health, safety, and sanitation guidelines.
- Inventories all beverages and operation supplies, orders replacement items as needed.
- Build guest loyalty and enhance selling skills using available training materials.
- Maintain a clean organized work environment that is free of safety hazards which may include sweeping and mopping.
- Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
- Other duties as assigned.
Position Qualifications
- Ability to work various shifts in a 7/365 team-oriented environment.
- Excellent customer service skills and an ability to communicate effectively, in English.
- Strong self-motivation and organizational skills.
- Positive interpersonal skills.
- Self-starter able to prioritize and handle various tasks simultaneously.
- Ability to adapt to changing priorities and unexpected situations.
- Proficiency required in reading, writing and mathematics, in English.
- Knowledge of federal, state, and local liquor laws.
- Standing for long periods of time and the ability to work in an environment with varying temperatures.
Benefits
- Career advancement opportunities
- Fun Work Environment
- Medical Benefits
- Paid Time Off
- Premium pay for Worked Holidays
- 401K Program
- Weekly Pay
- Online Learning system
- Associate recognition Programs
- Merchandise and dining discounts
- Transportation and parking space assistance