BARTENDER - SOUTHBAY AT MT. PLEASANT

Job Requirements

• 21 years of age or older
• High school diploma and 6 months or more of working experience in a restaurant, hotel, or country club
• Must have or be willing to obtain a TIPS safe service and food safety certification
• Work experience in a full-service bar and/or lounge

Responsibilities

• Provides exceptional customer service
• Uses good communication for performing sequence of service
• Demonstrates a neat and presentable appearance, observing Liberty dress code
• Maintains good relationships with the tenants and guests
• Responsible for setting /clearing bar glassware and appetizer food items including flatware, napkins, and placements
• Ensures cleanliness and condition of all china and flatware
• Responsible for proper cleaning of the bar area by following proper sanitation schedules
• Responsible for preparation/plating of hot and cold beverages
• Keep all supplies stocked in serving area
• Responsible for rotating menus, guest charge tickets, resident declining dollar, credit card reconciliation using point of sale system
• Affords assistance in cleaning tables and chairs, vacuuming, sweeping and mopping bar/lounge areas
• Performs all daily tasks in accordance with the established sanitary, safety, and infection control policies and procedures
• May assist with special events/activities held at Liberty Senior Living
• Reviews and promptly reports to Dining supervisors all guests’ complaints and grievances
• Food Safety: Utilizes safe food preparation methods when serving foods
• Maintains a clean and sanitary bar/lounge area at all times
• Ensures and assists with cleaning and sanitizing equipment and work areas according to established checklist
• Reports and takes immediate and appropriate corrective action if standards not met
• Customer Dining: Creates a positive experience for customers that promotes their independence, choice and overall well-being
• Encourages participation in the dining program, and meal activities
• Solicits feedback by interacting with customers in the bar/lounge
• Conveys feedback and makes recommendations, regarding customer satisfaction to the Dining Room Manager, Executive Chef and Food and Beverage Director
• Promotes positive interactions with tenants, staff and visitors
• Participates in and promotes teamwork
• Seeks, recommends and/or implements new methods and means of providing quality service and continuous improvement
• Ensure certification requirements kept up to date