Bartender PM - Kyndred Hearth

About the role

Omni Viking Lakes Hotel is a substantial part of the 200-acre Viking Lakes mixed-use development, home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor.

The Outlet Bartender is responsible for providing drink orders to guests, servers, and managers, delivering prompt and courteous service in accordance with Omni standards.

Responsibilities

• Master drink recipes according to brand standards
• Maintain full familiarity with menus and knowledge of beverage offerings, including wine service
• Support Omni Safe and Clean protocols throughout the outlet to support Covid-19 related sanitation protocols
• Follow procedures as outlined in employee manual and bartender's manual
• Jigger pour, making drinks for servers only when rung in on Micros
• Be pleasant, smile and greet all guests, using surnames when obtained
• Attend to all needs of the guest during their visit to the restaurant
• Be familiar with and adhere to all liquor liability laws
• Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests
• Alert the manager immediately if a member or guest has a suggestion, complaint, or issue
• Maintain cleanliness of the restaurant/bar area
• Send orders using MICROS system, present accurate check to guest and process payment
• Complete all opening and closing side work
• Ensure consistency in the presentation and recipes of all cocktails
• Be familiar with all property amenities and other restaurants
• Ensure all products are within date and using the FIFO method of storage
• Monitor inventory, place, and receive warehouse orders daily and ensure proper par levels of all products; notify managers immediately if there are discrepancies
• Attend department meetings and other required company trainings
• Perform any other duties as assigned by management

Qualifications

• Must be at a minimum of 18 years old
• Two years bartending experience
• Previous bartending and guest service experience required; upscale hotel or resort experience strongly preferred
• Must have and maintain current TIPS, ServSafe or equivalent alcohol