Bartender | Part-Time | Iowa Cubs (Principal Park)

Responsibilities

• Demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers, and uniform standards
• Follow the bar pre-shift notes and bar menus and provide service as described
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol
• Responsible for learning or having knowledge of various beer, wine & spirit varieties available and being able to learn to suggestively upsell products to guests
• Pour drinks responsibly in accordance with company standards for serving size
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages
• Communicate a cut-off to a guest as required
• Listening and responding to any customer requests or concerns
• Bartenders are expected to de-escalate intoxicated guest situations
• If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making
• Request additional product or restock product as required
• Maintains a clean and sanitary work station at all times
• Ensures bar equipment is clean & well maintained
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

• Achieve and maintain TEAM / TIP’s certification for service of alcohol
• A high school diploma or equivalent preferred
• Six months or more experience bartending in a similar environment preferred
• Detail-oriented, organized, and able to multi-task & prioritize in a fast-paced environment
• Ability to be self-directed while working in a team-oriented environment
• Professional interpersonal communication skills with co-workers, guests, and managers
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages)
• Requires strict confidentiality with regard to private company information, including event guests, event contracts, and suite owners
• Ability to acquire TEAM / TIPS certification for service of alcohol
• Ability to work a flexible schedule including days, nights, weekends, and holidays