Bartender - Ole Red Nashville Airport

Responsibilities

• Greet guests with a smile and sincere welcome.
• Engage in friendly conversations to cultivate regular and repeat business.
• Follow recipes and established techniques to prepare and serve drinks.
• Accurately fulfill orders and assist guests.
• Demonstrate knowledge of menus and daily specials when taking orders and serving food.
• Respond to guest inquiries regarding the menu, beverage options, and entertainment.
• Suggestively sell to boost sales.
• Communicate allergy alerts.
• Set up, stock, and maintain work areas.
• Restock ice bins, beverages, kegs, plasticware etc. as needed.
• Proactively address guest needs. Respond to concerns and resolve issues with a professional, positive attitude.
• Comply with company issued steps of service.
• Communicate daily entertainment and upcoming events in venue.
• Ensure responsible alcohol service per local ordinance, alcohol awareness training, and company policies.
• Request proper ID per company policy.
• Adhere to cash handling policies and procedures, operate POS terminals accurately, handle payments securely, and reconcile financials at the end of the shift.
• Attend pre-shift meetings. Perform defined opening/running/closing duties.
• Maintain clean and orderly dining and service environments during and after service. Bus bar top as needed.
• Perform inventory, product rotation and date labeling to ensure fresh products are readily available for preparation.
• Comply with company issues steps of service. Follow all corporate policies, safety and security procedures, and brand SOPs.
• Promptly report accidents, facility issues, or unsafe conditions to management.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Previous bartending experience required. High-volume bar experience preferred.
• POS and cash handling experience required.

Skills and Abilities

• Effective interpersonal and verbal communication skills.
• Demonstrated team player and self-starter.
• Able to deal with intoxicated guests in a positive and safety-minded manner.
• Able to work during peak times, including evenings, weekends and holidays, to support business needs.

Licenses / Certifications

• State Alcohol Education Card required upon hire.

Physical Requirements

• Speak and hear to communicate with guests and use both near and distance vision for operating the POS system.
• Stand and walk for extended periods, including on uneven surfaces and while carrying items.
• Frequently climb stairs throughout the venue.
• Regularly lift and carry up to 50 lbs., and occasionally sit, kneel, bend, and reach.
• Manual dexterity for tasks such as using a computer.

Working Conditions

• Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds and elevated noise levels.