Bartender - Montana's Lounge DoubleTree by Hilton Billings, MT

About the role

The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

Responsibilities

• Be an enthusiastic, helpful and positive member of the team
• Assist servers, other bartenders, and bar porters when necessary
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Openly accept critical/developmental feedback
• Be available to help other departments in emergency situations

Qualifications and Requirements

• High School diploma / Secondary qualification or equivalent
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
• Must have a strong knowledge of drink preparation and applicable health standards
• Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Must be able to read and write to facilitate the communication process
• Requires good communication skills, both verbal and written
• Must possess basic computational ability
• Must possess basic computer skills
• Good knowledge of the hotel, its services and facilities
• Familiarity with all menu items
• Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more
• Must be able to stand and exert well-paced mobility for up to 4 hours in length
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
• Must be able to lift trays of food or food items weighing up to 30 lbs
• Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs
• Must be able to push and pull carts and equipment weighing up to 250 lbs
• Must be able to exert well-paced ability in limited space
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception
• Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit
• Must have Alcohol Awareness Certification and Food Handlers Certification

Skills

• Passionate about people and service
• Strong communication skills are essential when interacting with guests and employees
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc.
• Basic math skills are used frequently when handling cash or credit
• Problem-solving, reasoning, motivating, and training abilities are often used
• Ability to work a flexible schedule including nights, weekends and/or holidays

Pay

$10.85/hourly plus tips

Benefits

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Time Off
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities / Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave