Bartender / Lounger Server

Responsibilities

• Serve beverages and/or food to guests in a friendly, courteous and timely manner, ensuring guest satisfaction.
• Prepare beverages for other servers and act as cashier for the lounge.
• Greet guests courteously, promote drink selections and document orders.
• Mix, garnish and present drinks using standard recipes while practicing prudent portion control.
• Maintain proper daily bar set‑up, including requisitioning and stocking of beer, wine, spirits, paper products, straws, stirrers, condiments and produce based on the daily functions sheet.
• Maintain stock, cut and store fresh fruit, vegetable garnishes, juices and other perishables daily to ensure product quality.
• Receive cash from guests, make change, verify charge validity, record transactions, ensure vouchers are properly executed, and balance all monies.
• Lock up and store all beverages, food and equipment, deposit cash drops and secure the bank.
• Answer the bar phone within three rings and courteously take room‑service orders.
• Input orders into the point‑of‑sale register and create checks for each guest and personnel guests, including those served by other beverage servers, to maintain accountability.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules; know department fire‑prevention and emergency procedures; utilize protective equipment; report unsafe conditions, accidents, injuries, near‑misses, property damage or loss to the supervisor.
• Maintain a neat, clean and well‑groomed appearance as outlined in the team‑member handbook.
• Perform any related duties as requested by the supervisor/manager.
• Assist other beverage personnel when needed.

Qualifications

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Current Food Handler Card.
• Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills for operating a cash register, making change, totaling guest checks, counting bank deposits, preparing cash drops, and understanding portion sizes.
• Basic English writing skills for completing requisitions and vouchers.
• Sufficient manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Basic English speaking skills to understand customer inquiries and communicate simple instructions.
• Ability to comprehend and apply written product‑labeling instructions for safe product use and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, such as a coffee maker.
• Ability to transport up to 30 lb through a crowded room continuously during a shift; lifting up to 30 lb maximum.
• Physical demands: constant standing and walking; frequent twisting, bending, stooping, reaching, talking, hearing, seeing and smiling.