Bartender - Lobby Bar (Part Time)
Terranea Resort · Rancho Palos Verdes, CA · 3 wk ago
Manufacturing$16.9/hrPart-time
Responsibilities
- Assess bar customer needs and preferences and make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Serve food courses and alcoholic beverages to guests sitting at the bar
- Set up bar and bar area according to resort standards
- Cut fruit and prepare garnishes as set by resort standards for service
- Keep the bar area organized and clean
- Know all specialty cocktail ingredients and garnishes
- Participate in updated training for the bar and menu items
- Follow pouring procedures appropriately; all drink recipes must utilize a jigger for accurate measurement; no deviation from the recipes are allowed
- Notify Supervisors immediately of any product shortages or out-of-stock items
- Have a working knowledge of draft beer systems and how to properly change a keg
- Answer questions on menu selections and drinks to servers and guests
- Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
- Record all transactions in MICROS system at time of order accurately
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Maintain cleanliness of work areas, china, glass, etc., throughout the day
- Complete closing duties, including restocking items to set par levels, turning off lights, etc.
- Present physical and accurate check to guests and process payments
- Anticipate and address guests' service needs
- Speak with others using a clear and professional language
- Develop and maintain positive working relationships with others and support your team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Thank guests with genuine appreciation
- Perform other reasonable job duties as requested by Supervisors
- Notify manager or supervisor in a timely manner with suspicious ID cards and/or intoxicated guests
- Properly handle cash and bank transfers for guests
- Adhere to departmental policies and procedures
- Effectively communicate with peers, management, line and front of the house employees
- Practice effective listening: (seek to understand)
Qualifications
- Energetic, enthusiastic and motivated individual
- Must be able to speak, comprehend, read, and write English
- Strong communication skills
- Ability to implement and uphold service standards
- Ability to prioritize and organize work assignments
- Ability to interact with all associates and guests of the resort
- Must be able to stand or walk for long periods of time
- Knowledge of classic cocktails, wines, spirits and beers
- High School Diploma or GED
- TIPS certification or certification within 30 days of hire
- Food Handlers card
- Previous bartending experience in a professional setting is preferred