Bartender Lead

Responsibilities

• Lead a team of bartenders, servers and associates to provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills.
• Serves as a Casa de Montecristo brand ambassador. Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
• Challenges and inspires others to achieve and execute sales driving initiatives.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in leading the complete operations of the store, including ordering, stock control and product maintenance.
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Trains and delegates tasks appropriately.
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs).
• Responsible for daily opening and closing activities within the location, including maintaining cash counts and till reconciliation.
• Accountable for leading a team of associates in compliance to state and local regulations.
• Maintains visual and cleanliness standards to support the brand image.
• Ensures a comfortable, responsible and safe environment.

Qualifications

• Previous leadership experience in a bar, restaurant or other hospitality environment.
• POS and/or computer skills needed.
• Knowledge of wine, liquor and spirits.
• Bartender certification a plus (or required if applicable).
• Ability to work a flexible schedule (night, weekends, holidays).
• Exceptional interpersonal skills.
• Hands on team player with a strong work ethic.
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
• Desire to develop oneself and others.
• Sets and delivers constructive feedback.
• Maintain license and certifications as required by state.