Bartender - HRC Atlantic City

About the role

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards.

Responsibilities

• Provide guests with a positive experience before they step out of the bar
• Act as tour guide, communicator, showman, decision-maker, memorabilia curator and musician
• Make drinks to specification
• Demonstrate responsible alcohol service
• Serve food
• Handle cash and other forms of payment
• Make proficient sales transactions using a point-of-sale system
• Properly check IDs for guests who appear to be under 30 years old
• Maintain proper cash drawer balances
• Direct guests to areas and restrooms
• Demonstrate impeccable product knowledge
• Use suggestive selling techniques
• Maintain a clean and organized bar area
• Maintain proper product pars through bar pulls and inventories
• Stock liquor, beer, wine and glassware throughout the shift
• Properly label, date, cover and refrigerate prepped items for the bar
• Maintain a proper 3-compartment sink and sanitize equipment, utensils and glassware
• Perform opening, closing and side duties including setting up/breaking down the bar, cleaning glass/countertops and sweeping the floor
• Answer questions accurately and politely
• Create memorable experiences and entertain guests to create “Raving fans”

Qualifications

• High School diploma or GED equivalent
• 2 plus years of high volume bartending experience is required
• In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this)

Skills

• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests

Physical demands

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
• Ability to sit for extended periods of time
• Ability to make repeating movements of the arms, hands, and wrists
• Ability to express or exchange ideas verbally and perceive sound by ear
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
• Ability to turn or twist body parts in a circular motion
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
• Ability to travel via auto or airplane for long periods of time

Additional requirements

• Must be at least 19 years old to be employed
• In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements
• Follow all food safety & sanitation procedures
• Practice all general safety standards
• Perform duties which require bending & reaching
• Maintain a well-groomed appearance
• Follow all uniform guidelines
• Practice all safety & sanitation standards
• Recycle products where possible
• Maintain HRC’s 5 core Values and Mission Statement

Pay

$2 – $25/hour