Bartender FT (Blue Oak) - Experience Required

About the role

Under general direction from the Restaurant Services Supervisor, prepares and serves cocktails and other beverages and merchandise to customers or prepares for wait staff, in a prompt, courteous and professional manner. Accurately execute guest transactions, entering orders, tabulating bills, and receiving guest payment. Ensures customers meet age requirements for the purchase of alcohol products.

Responsibilities

• Promotes positive customer relations, greets customers and creates a friendly atmosphere.
• Promotes and documents orders for drinks, reciting selection of all call and premium brands as requested by memory; takes orders from customers in a prompt and friendly manner.
• Inspects menus and special cards daily to insure they are presented to the guest
• Prepare all food and/or beverage items using prep sheets and standard ingredient recipes.
• Prepares and serves cocktails and other beverages accurately and without waste according to the customer’s specifications and ABC requirements.
• Inputs orders at the point of sale; creates checks for each customer/party/server; maintains accountability of all beverages served.
• Prepare and display all food and merchandise in accordance to ServeSafe, and other regulatory standards.
• Presents an accurate check to guest in a timely fashion; thanks patrons and invites them to return.
• Cleans up after customers at the bar and maintains an orderly and clean work area at all times.
• Maintains proper and adequate bar set up; washes glassware and utensils after each use.
• Serves food to customers seated at the bar as requested.
• Checks identification and legitimacy of customers to make sure they meet age requirements for the purchase of alcohol products.
• Provide safe and responsible alcohol services by determining when a customer has had too much alcohol.
• Ensure all displays cases and refrigerators are clean and stocked throughout shift
• Maintain an organized work area for convenient guest interaction and safety.
• Maintains inventory, supplies and prepare food based on business volumes as directed by Supervisors using par levels.
• Responds to customer questions and concerns in a professional and courteous manner.
• Safeguards casino monies by balancing house bank at the beginning and end of each shift.
• Arrange bottles and glasses to make attractive displays.
• Maintain knowledge and answer guest questions regarding all food venues, beverage service, and Casino related information.
• Attends and participates in regularly scheduled staff meetings.
• Follows guidelines regarding alcohol service, safety and customer service according to established regulations policies and procedures.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Requirements

• High School Diploma or GED required unless waived by Human Resources Management.
• Minimum of two (2) years working in the food and beverage and/or hospitality industry required.
• One (1) year of bartending work required, unless waived by hiring manager.
• Must obtain a ABC certificate of safe alcohol server training as required.
• Excellent interpersonal communication, guest service, attention to detail and problem solving skills required.
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.

Skills

• Knowledge of restaurant operations and food service principles.
• Knowledge bartending and bar maintenance operations and customer service.
• Knowledge of all bar items and liquors.
• Knowledge of POS systems.
• Knowledge of basic math and arithmetic.
• Skill in interpersonal and customer relations.
• Ability to create a friendly atmosphere and demonstrate excellent customer service.
• Ability to operate a cash register.
• Ability to