Bartender (Fat Tuesday)

About the Role

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Responsibilities

• Complete all required duties upon the opening and closing of the bar.
• Provide courteous service of frozen daiquiris and beverages, including offering samples of frozen daiquiris as well as suggestive selling of other beverage items.
• Stock and maintain the bar area in a clean and orderly fashion.
• Clean, sanitize, and lubricate daiquiri freezers according to designated schedule and instruction.
• Greet guests seated in the bar area or standing at the bar in a friendly manner, creating an upbeat, fun environment.
• Take drink orders and serve promptly, checking I.D.’s for proof of age and following all company and state guidelines regarding Responsible Serving.
• Make all drinks accurately, according to recipe including daiquiri batch production, in the proper cup with the proper garnish.
• Slice and pit fruit as required.
• Prepare and deliver guest food orders according to established guidelines as needed.
• Monitor guest consumption of alcohol and intervene as needed according to guidelines.
• Serve as ambassador of goodwill while working and at customer and public relations functions; appear in publicity photos.
• Promote casino events and programs.
• Provide personalized service and use guest names.
• Resolve service problems according to guidelines.
• Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Operate a cash register/POS System, ringing proper amounts and giving correct change; account for all cash; maintain integrity of all financial controls and responsibilities.
• Work well with others, especially beverage servers, bartenders, barbacks, and supervisors.
• Maintain a clean and stocked workstation in accordance with established health and safety guidelines.
• Maintain the cleanliness of the restaurant, bar, and other guest areas.
• Perform any and all duties as assigned by your Supervisor or a member of management.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• Must successfully complete ServSafe Alcohol training certification course; previous bar experience preferred.
• Read, write legibly, understand, and speak English.
• Excellent customer service and communication skills.
• Ability to count money and make change correctly.
• Knowledge of cocktail ingredients and proper mixing and pouring techniques.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be physically mobile with reasonable accommodation.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded or noisy environments.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy, increasing with length of employment.
• Wellness programs designed to support team members' financial, physical, and mental well-being.