Bartender - Earth at Hidden Pond

About the role

Join the award-winning team at Earth at Hidden Pond, a one-of-a-kind farm-to-table dining destination nestled in the woods of Kennebunkport. We’re seeking a talented and hospitality-driven Seasonal Bartender to create handcrafted cocktails, showcase local ingredients, and deliver an exceptional guest experience.

Responsibilities

• Greet, direct, seat, and take food and beverage orders.
• Serve guests in accordance with company standards.
• Adhere to all beverage pour and recipe standards.
• Communicate inventory needs to appropriate manager.
• Be knowledgeable of all food, wine, beer, alcohol, and specialty cocktails offered.
• Use suggestive selling methods.
• Must continuously strive for revenue growth.
• Understand and communicate daily specials and specialty menus to guests.
• Understand and practice safe serving practices as they relate to alcohol service, such as recognizing intoxication and refusing service to a guest.
• Consult with Restaurant Manager when support is needed.
• Be perceptive, proactive, and engaging. Anticipate your guest’s needs.
• Personalize the guest experience when possible; remember your guest and their requests.
• Complete pre-shift preparation such as preparing and stocking garnishes, pre-mix, and ice.
• Create syrups and in-house infusions.
• Complete side work and closing tasks as required such as cleaning, sanitation of ice bins, and restocking for next shift.
• Operate efficiently and calmly throughout peak service times and high stress situations. Seek assistance from leadership when needed to ensure guest satisfaction.
• Clean and maintain all working areas and equipment. Wipe down bottles, clean bar top, chairs, and tables, clean sinks, overflow trays, sweep and mop bar area floors, and ensure a sanitary bar space.
• Properly open and close beer taps.
• Polish glassware, record any breakage.
• Maintain bathroom spaces during shift.
• Remove trash.
• Restock service stations and service bar areas.
• Prepare and present final bill to guest for payment.
• Obtain settlement and process using the POS system with adjusted tip if noted.
• Reconciliate cash, accurately charge credit cards, and make appropriate cash deposits at end of shift.
• Check out with manager once shift is complete.
• Practice cleanliness and safety in all dining areas, liquor and wine storage areas.
• Participate in daily staff meetings and department training meetings.
• Assist team members as needed to promote a positive teamwork environment.
• Practice conscious knowledge of food allergies and safety.
• Understand and practice all safety and security procedures, including Evacuation Procedures, Accident Reporting, Right to Know Law, Bloodborne Pathogen Procedures, Anti-Harassment, and Anti-Violence Policies.
• Escalate associate concerns to Restaurant Manager.

Requirements

Must have a valid driver's license and reliable transportation.

Must be able to lift up to 50 pounds.

Must be available to work weekends, holidays, and evenings.

Must have a minimum of 6 months of bartending experience.

Must be able to work in a fast-paced environment.

Must have excellent communication skills.

Must be able to multitask and prioritize responsibilities.

Must have a positive attitude and be able to handle stressful situations.

Must be able to follow safety protocols and procedures.

Qualifications

High school diploma or equivalent.

Valid state bartender certification preferred.

Skills

• Knowledge of local and seasonal ingredients.
• Ability to create and mix cocktails.
• Strong customer service skills.
• Attention to detail.
• Knowledge of food allergies and safety.
• Ability to work independently and as part of a team.

Benefits

Employer-subsidized medical, dental, and vision insurance.

Company-funded $25K in complimentary life insurance and $1K/mo. in disability.

Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options.

Additional Health & Wellness benefits, including prescription and gym membership discounts.

Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals.

Flexible and understanding work-life equality.

Family Matters Program of 3+ months paid parental leave for new parents.

401k employer match, up to 4% of salary.

Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments.

Discounted employee and immediate family hotel rates as low as $59 per night at the EOS Hospitality portfolio locations.

Food and Beverage discount of 50% off at EOS Hospitality portfolio locations.

Gold Card annual complimentary restaurant allowance for managers.

Discounted lodging rates from New England Inn & Resort Association partners.

Customized learning opportunities for all employees.

Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities.

Pay

$18 - $20 per hour based on experience.

Schedule

Variable schedule, typically 12-hour shifts, weekends, holidays, and evenings.