Bartender - Dollywood's HeartSong Lodge & Resort - Part Time Year Round

Summary Of Essential Functions & Responsibilities

• Checks with Manager for daily forecast training standard objectives
• Ascertains the daily specials from kitchen and communicates them
• Answers phone and record take-out food/drink orders
• Inspects Bar for cleanliness, proper supply levels
• Makes specialty drinks to standard including ingredients and presentation
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service, busser and runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• Uses POS accurately. Handles cash and card transactions as directed
• Participates in upsell strategies as directed by management
• Participates in daily line ups
• P Practices service standards and current training throughout service

Management

Management reserves the right to change and/or add to these duties at any time.

Education And Experience Required

• Requires thorough knowledge of a specialized or technical field
• High School Diploma, Required
• One-year Bartender experience, Required
• Must be able to obtain Serve Safe/Alcohol Server Certification
• Must be at least 21 years old
• Basic computer knowledge and usage preferred
• Able to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintain strict confidentiality and judgment regarding privileged information
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Displays and lives out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Committed to continuous improvement
• Promotes and supports a “team” work environment by cooperating and helping co-workers
• Able to add, subtract, multiply and divide with accuracy
• Able to serve alcoholic beverages
• May compile objective and measurable data and produce reports
• May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service area

Cognitive and Sensory Requirements

• Able to meet the physical demands of the job

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods

The Dollywood Company is an equal opportunity employer.

Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.