Bartender

Non-Exempt position reporting to the General Manager in the Dining department.

About the role

The Bartender is responsible for creating exceptional guest experiences by delivering friendly, efficient, and knowledgeable service in a fast-paced environment. This position prepares and serves alcoholic and non-alcoholic beverages, takes food and beverage orders, processes transactions, and maintains a clean and organized bar area. The Bartender serves as an ambassador of hospitality, ensuring every guest receives outstanding service while adhering to all company, safety, and alcohol service standards.

Responsibilities

• Exceed First Class Service standards and behaviors with every guest, business partner, and team member.
• Greet guests promptly and create a welcoming and engaging atmosphere.
• Take food and beverage orders, answer menu questions, and make recommendations based on guest preferences.
• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and company standards.
• Identify opportunities for additional sales through suggestive selling and exceptional guest service.
• Accurately process orders and payments through the POS system.
• Respond professionally and effectively to guest concerns and service issues.
• Monitor alcohol consumption and follow all responsible alcohol service procedures to prevent intoxication.
• Verify age requirements and comply with all alcohol service laws and regulations.
• Maintain a clean, sanitary, organized, and fully stocked bar area at all times.
• Inventory beverages, garnishes, and operating supplies and communicate replenishment needs to management.
• Follow all health, safety, food handling, and sanitation guidelines.
• Complete opening, ongoing, and closing side work responsibilities.
• Build guest loyalty through exceptional hospitality and personalized service.
• Maintain a clean and organized work environment free of safety hazards, including sweeping, mopping, and cleaning work areas.
• Ensure compliance with all company policies as well as local, state, and federal regulations.
• Perform other duties as assigned by management.

Requirements

• High School Diploma or GED preferred.
• Minimum of one (1) year of bartending experience required.
• Previous food and beverage or hospitality experience preferred.
• Knowledge of cash handling procedures and basic math skills required to process transactions and make change accurately.
• Strong communication, interpersonal, and customer service skills.
• Ability to work independently and exercise sound judgment when dealing with guests and team members.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Self-motivated with a strong attention to detail.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency in reading, writing, and basic mathematics.
• Availability to work a flexible schedule with open availability Monday through Sunday, including mornings, evenings, weekends, holidays, and peak business periods.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to frequently bend, reach, stoop, and lift items weighing up to 25 pounds.
• Ability to work in an environment with varying temperatures.
• Ability to perform repetitive motions associated with beverage preparation and service.
• Ability to safely operate bar equipment and handle glassware.
• Ability to move throughout the restaurant and bar area for the duration of the shift.

Schedule

Open availability required (Monday-Sunday, including days, evenings, weekends, holidays, and peak business periods).