Bartender

About the role

Serve as a key member of the game-day team at PNC Field by providing fast, friendly, and accurate beverage service to fans during RailRiders events, focusing on preparing and serving drinks in a high-volume setting. This role emphasizes efficient order fulfillment, responsible alcohol service, maintaining a clean and organized bar area, and delivering excellent guest service in a lively sports environment.

Essential Duties And Responsibilities

• Greet customers in a friendly, energetic, and professional manners.
• Prepare all beverage items for sale in the station.
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and responsible alcohol service guidelines.
• Uphold responsible alcohol service standards at all times in compliance with company and PLCB regulations.
• Process high-volume transactions quickly and accurately using POS systems.
• Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
• Coordinate with the Concessions Supervisors and Runners about inventory levels for proper and uninterrupted bar service.
• Properly account for all bar stock on bar sheets, opening and closing inventory; to include recording waste/spoilage.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

• Previous customer service or guest services experience preferred.
• Experience in live entertainment, sports, or hospitality settings is an asset.
• Knowledge of alcohol service and mixing drinks is preferred.

Skills And Abilities

• Ability to provide fast, friendly, and efficient service in a high-pressure, high-volume setting.
• Strong customer service and communication skills.
• Basic knowledge of alcoholic and non-alcoholic beverages, including standard drink preparation.
• Strong attention to detail and ability to anticipate guest needs.
• Ability to accurately operate point-of-sale (POS) systems and electronic payments.
• Ability to multitask and prioritize tasks during busy periods.
• Knowledge of responsible alcohol service practices and ability to check identification.
• Ability to work independently and exercise sound judgement.
• Flexibility to adjust to last-minute changes and operational needs.

License Or Certifications Required

• RAMP (Responsible Alcohol Management Program)

Working Conditions

Location: On Site

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand for long periods and work in loud, crowded environments.
• Ability to lift up to 25lbs.
• Willingness to work nights, weekends, holidays, and special events.
• Ability to work efficiently under pressure and meet time-sensitive demands.
• Ability to work in varying environmental conditions, including heat, sun exposure, and other outdoor conditions.