Bartender, Alteno PT

About the role

Grow with us… Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Responsibilities

• As Bartender, you will be responsible for crafting classic and creative alcohol and non-alcoholic beverages, engaging with customers, and ensuring that every guest has a memorable experience.
• Creativity, knowledge of mixology, and excellent customer service skills help establish the operation’s reputation as a go-to destination for exceptional drinks.
• Maintains a working knowledge of full food and drink menu while making recommendations
• Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages with precision and flair, using high-quality ingredients, techniques, and garnishes.
• Continually innovate and introduce new and exciting drink creations.
• Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences.
• Offer recommendations and suggestions based on their tastes, ensuring a personalized and enjoyable experience.
• Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation.
• Ensure all orders are prepared in compliance with company standards and specific customer requests.
• Demonstrate an extensive understanding of classic and contemporary mixology, including various spirits, liqueurs, bitters, and other ingredients.
• Stay updated on emerging trends and new techniques within the industry.
• Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available.
• Adhere to safety and hygiene protocols, including proper handling and storage of ingredients.
• Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.
• Perform opening side work and set up station
• Attends and participates in any training sessions, department meetings
• Proper serving of wine and alcohol (with awareness)
• Properly executes closing procedures
• Performs other related activities as assigned by management
• Guarantee neat and quality service
• Participate in daily shift meetings
• Follow company cash handling and payment tendering procedures with care
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure compliance with hotel policies, procedures, and standards with self and colleagues.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.

Qualifications & Skills

• Prior bartending experience
• Proficient in verbal and written English communication
• Are organized and proficient at multitasking
• Are a reliable team player willing to learn and adapt to new situations
• Strong communication and customer service skills
• Able to lift at least 50 lbs.
• Able to stand for long periods of time
• Food Handling certification (can be obtained during employment)
• Flexibility to meet the demands of a 24-hour operation.