Jobs · Management · Virginia

Bartender 1

Shamin Hotels · Sandston, VA · 2 wk ago
On-siteManagementFull-time

About the role

Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.

Responsibilities

  • Sets up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) and product prior to opening to ensure a smooth flow of service.
  • Ensures the correct display of products to enhance sales and showcase selection.
  • Receives and prepares drink orders from guests and servers using standard pours and recipes; ensures accuracy of order
  • Rings drink orders into register, collects money and makes correct change
  • Provides immediate attention to all guests upon seating, is a good listener and takes genuine interest in enhancing guest relations
  • Closes down bar, making sure inventory is locked and secure, bar cleaned and sanitized and supplies put away
  • Assists servers with serving food and beverages when necessary
  • Wears a big smile and makes guests feel welcomed and happy
  • Informs guests of daily specials and chef's specialties
  • Takes guests' orders accurately and timely
  • Places order with kitchen; informs cooks about special cooking instructions
  • Serves beverages and meals according to standard operating procedure
  • Performs quality check to ensure guest satisfaction
  • Removes soiled places and glassware according to standard operating procedure
  • Suggests and serves dessert, coffee and after‑dinner drinks
  • Verifies accuracy for prices, tips and other charges on all checks
  • Handles cash and credit card charges according to standard operating procedure
  • Clears and resets tables when guests have left the restaurant
  • Keeps table, dining room and bus station areas clean at all times
  • Advises supervisor of any complaints as soon as they occur
  • Performs clean‑up and closing duties as assigned by manager
  • Attends pre‑shift line‑up as requested by the Supervisor or Service Director
  • Reviews and turns in Z report with correct cash drop and credit card slips
  • Performs any task asked by supervisor which is job or guest related
  • Reports to work in a neat and clean uniform
  • Maintains well‑groomed hair and personal hygiene
  • Treats all guests to ensure their complete satisfaction
  • Strives to exceed guests’ expectations

Requirements

  • Obtain TIP certification within 3 months of hire
  • Check identification to ensure guests are of legal age to consume alcohol
  • Politely refuse service to underage guests
  • Use judgment to prevent intoxication and handle difficult situations (e.g., offer a taxi, card a minor with water)
  • Ask a manager to intervene when needed
  • Understand and actively support all company policies relevant to the role

Pay

Hourly, paid bi‑weekly

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