Barista Quick Service Restaurants (QSR) Lead

About the role

The Quick Service Restaurants (QSR) Lead at Eataly assists with supervising and running the day-to-day operations of the QSR counters. This position reports to the QSR General Manager and the QSR Assistant General Managers, supervising QSR Sales Associates and Baristas.

Responsibilities

• Trains, motivates, mentors and organizes team members
• Purchases supplies, beverages and equipment per the direction of the QSR General Manager
• Maintains inventory, checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality, health, safety and sanitation standards
• Documents, investigates and resolves guest incidents
• Performs other duties as required or assigned

Qualifications

• A high school graduate or equivalent; post-secondary degree preferred
• 2+ years of lead or supervisory experience in food service
• Math skills and ability to handle money accurately
• Strong knowledge of steps of service
• Excellent communication and problem-solving skills
• Knowledge of coffee and coffee production
• Knowledge of Italian cuisine and beverage preferred

Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Benefits

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Bonus program
• Discounts at Eataly
• Referral bonus program
• and more!

Pay

$21 an hour plus tips (Tip Pool)

Schedule

Eataly offers a flexible schedule often including evenings, weekends and holidays.