Barista - Morning After Cafe
Maverick Gaming · West Wendover, NV · 1 wk ago
Management$13/hrInternship
About the role
The Barista at Morning After Cafe is responsible for creating the Starbucks experience for customers by providing exceptional customer service, quality beverages and products, and maintaining a clean and comfortable store environment.
Responsibilities
- Act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Maverick Gaming.
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standards and to set a positive example for the shift team.
- Anticipate customer and store needs by constantly evaluating the environment and customers for cues.
- Communicate information to the manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Contribute to a positive team environment by recognizing alarms or changes in associate morale and performance, and communicating them to the store manager.
- Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
- Follow Wendover Maverick operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintain a clean and organized workspace so that partners can locate resources and products as needed.
- Maintain regular and consistent attendance and punctuality.
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
- Create a friendly atmosphere for guests and team.
- Perform related and/or other duties as required.
Qualifications
- Paid Time Off
- Flexible schedules
- Medical, Vision, and Dental insurance
- Short-Term/Long-term Disability Insurance
- 401k plan
- Employee meal discount program
- Ability to work with Point of Sale (POS) system
- Ability to prioritize and organize, uses time efficiently
- Possess basic math skills and have the ability to handle money
- Strong interpersonal skills
- Resolve problems using good judgment, displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions
- Actively promote and personally observe safety and security procedures and use equipment and materials properly
Benefits
- Work shifts, including weekend and holidays
- Near moving or mechanical parts
- Near toxic/caustic chemicals and with fumes or airborne particles
- Constant handling with microwave oven
- Standing for long periods of time (up to 8 hours)
- Grasp, bend, and stoop
- Push or pull heavy loads weighing up to 100 lbs