Barista Lead - SMU Starbucks

About the role

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment.

Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepare and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items, service ware and condiments
• Follow health, safety, and sanitation guidelines for all products

Qualifications

• Experience as a successful barista required
• Previous cash handling experience required
• Basic math & counting skills required
• Experience in a supervisory or related role preferred
• Must be able to work independently with limited supervision
• Must follow required dress code as assigned
• Able to read and communicate in English and able to follow recipes
• Complete Food Handling Certification as required

Work Environment

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).