Barista Lead - East Stroudsburg University

About the role

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment.

Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, and specialty beverages per brand standards
• Prepare and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge, and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions
• Count, organize, and balance cash drawer, fill out the cashier slip, and make deposits
• Adhere to cash handling policies and procedures
• Set up and break down coffee bar, stations, or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab-and-go items, service ware, and condiments
• Follow health, safety, and sanitation guidelines for all products

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

• Experience as a successful barista required
• Previous cash handling experience required
• Basic math and counting skills required
• Experience in a supervisory or related role preferred
• Must be able to work independently with limited supervision
• Must follow required dress code as assigned
• Able to read and communicate in English and follow recipes
• Complete Food Handling Certification as required

Physical Demands

• Lifting, bending, pushing, pulling, and/or extended walking and standing
• May require uniforms and/or usage of Personal Protective Equipment (PPE)