Barista Lead - Southern Univ.

About the role

The Barista Lead crafts a memorable experience for customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. This role includes training Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages to specifications, and maintaining the coffee bar while delivering excellent customer service and adhering to food safety policies.

Responsibilities

• Greet and assist customers while anticipating their needs.
• Prepare and serve coffees, teas, and specialty beverages per brand standards.
• Prepare and serve food items in line with location standards.
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge, and other processes and procedures.
• Schedule and delegate work assignments to team members and coordinate task completion for the location.
• Accurately operate a register/POS and handle cash and credit card transactions.
• Count, organize, and balance cash drawer; fill out cashier slips and make deposits, adhering to Aramark's cash handling policies and procedures.
• Set up and break down the coffee bar, stations, or store, including cleaning and sanitizing.
• Maintain a clean and sanitary work area.
• Stock beverage coolers, grab‑and‑go items, service ware, and condiments.
• Follow health, safety, and sanitation guidelines for all products.

Qualifications

• Experience as a successful barista (required).
• Previous cash handling experience (required).
• Basic math and counting skills (required).
• Experience in a supervisory or related role (preferred).
• Ability to work independently with limited supervision.
• Compliance with required dress code.
• Ability to read and communicate in English and follow recipes.
• Complete Food Handling Certification as required.
• Physical ability to lift, bend, push, pull, and engage in extended walking and standing.
• Willingness to wear uniforms and/or personal protective equipment (PPE) as needed.

Company Overview

Aramark serves millions of guests daily across food and facilities operations in 15 countries. Rooted in service and united by purpose, the company strives to make a positive impact for employees, customers, partners, communities, and the planet. Aramark is committed to equal employment opportunity and a diverse, inclusive workplace.